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Isle of Capri Lula
- Casinos
- Lula, MS
About this business
Location details
777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I like it attached to the casino…. But disappointed with the rooms… our bathroom didn’t like clean… Beds were hard and that comforter and pillows. “ LORD HELP”…. My first timing staying here… and never will stay again
Business response:
Hello, we certainly apologize for your experience while visiting our property. We appreciate your feedback and will use it to improve our services.
Bad service and no amenities There are none of the amenities you would expect at a casino/hotel. The cafe hours are limited. The front desk does not open until 10am. There was 1 packet of coffee in order room and no way to get more. There was not way to get clean towels. We were booked for two nights, but left after one night because the service was so bad. There wasn't anyone to talk to at the hotel to get any help.
Business response:
Hello, we certainly apologize for your experience while visiting our property. We appreciate your feedback and will use it to improve our services.
Business response:
Hello, I'm so sorry to hear that your experience was not satisfactory. We strive to exceed guest expectations and are disappointed when we hear otherwise. Thank you for your feedback; we will use it to get better.
Business response:
Hello, I'm so sorry to hear that your experience was not satisfactory. We strive to exceed all guest expectations and are disappointed when we hear otherwise.
The hotel was dirty. Room had stained wore out carpet. If this is what u recommend on your site we will not use it again
Business response:
Hello, I certainly apologize for your experience while visiting with us. We strive to exceed all guest expectations and are disappointed when we hear otherwise. Thank you for your feedback; we will use it to get better.
Not what I expected
Business response:
Hello, I certainly apologize for your experience with us.
Coffee maker in the room was not working and they did not have a self serve coffee. I asked 4 different people for coffee and finally a sweet security guard got me some coffee. The floor manager of the casino would not even help.
Business response:
Thank you for your feedback!! We will use it to get better!
Rooms carpet were very nasty. Bugs crawling everywhere. Marijuana smell throughout the hotel.
Business response:
We certainly apologize for your experience. Thank you so much for your feedback; we will use it to get better.
Bad place to stay Hotel needs to be updated and cleaned. It was very dirty. Had a horrilbe odor. Restaurant was closed. Sure not worth the price. Lady at front desk was rude. Will never stay at this place again.
Business response:
Hello, I certainly apologize for your experience while visiting our property. We strive to exceed guest expectations on each and every visit and are disappointed to hear that we did not exceed your expectations. We will use this information to get better. Thank you so much for your feedback.
Frequently asked questions about Isle of Capri Lula
How is Isle of Capri Lula rated?
Isle of Capri Lula has a 3.4 star rating with 4,421 reviews.
When is Isle of Capri Lula open?
Isle of Capri Lula is closed now. It will open tomorrow at 12:00 p.m.