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777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not what I was expecting We wanted to get away for one night during the Memorial Day Weekend, and I was expecting a little bit more of "wow factor" from the hotel. When we first arrived at the front desk to check-in, there were 3 people standing at the desk, but only one girl was working apparently. We stood there in line while the other two people continued their personal conversation. The room was clean, but it did smell a bit like smoke although it was a non-smoking room. The buffet offered in the hotel was not good at al... read more
Business response:
Lauren, Thanks you for taking the time to rate us. Our guest's satisfaction is the upmost important to us. We appreciate your comments and will use them to better serve our future guests and hopefully you again as well. OC
Business response:
Thank you for taking the time to rate us. We are sorry you were not satisfied with your visit. We hope to see you again soon and show you we are committed to the satisfaction our guests. OC
Smokers rooms are about a quarter mile from everything in the apparently oldest wing of this hotel. They are so far away, the wifi was unusable. Maybe if you don't ask for a smoking room, you won't be exiled so far from the smokey casino. Casino was so so.
Business response:
Peewee, We are sorry you were not satisfied with your last stay. We appreciate you taking the time to rate us. In an effort to better serve our future guests we will take your comments into consideration. We hope you will visit us again soon. OC
Disgusting The plunger to start the shower was so corroded it wouldn’t move. That didn’t happen overnight. With that knowledge you still rented the room. Disgusting!! Plus the elevator with exposed wiring on the panel and tge way it vibrated was unnerving.
Business response:
Thank you for taking the time to rate us. We are sorry you weren't satisfied with your stay. Your comments will help us better serve our future guests and hopefully you as well. If you would like to discuss your experience further, please send us your name, number and best time to call. Regards, OC
Business response:
We're sorry we did not meet your expectations. We would like to hear more about your experience and improve for our future guests and hopefully you as well. Thank you for taking the time to rate us. Regards, OC
Old and hot. Rooms outdated, need a deep cleaning. A.C. did not worm in our room, we melted. Wouldn't take much to make this place kick again.
Business response:
Robert, Thank you for taking the time to comment about your stay. I'm sorry to hear you were disappointed. Your comments will help us improve for our future guests and hopefully for you as well. Thank you for choosing Isle of Capri Casino Hotel Lula and if I can answer any questions, please let me know.
Don’t stay PleasePlease Do Not waste your time here So Very disappointing
Horrible hotel and casino. Heat would not turn off and the room smelled bad. All employees will not give you the time of day.
Sold a Off the Strip Hotel Bed was so small only one person could sleep on it and it was a double, the lights were broke in the room and the TV was so bad you had to turn it off. The AC unit was broke or locked out and room was hot and they did'nt care, Bottom line never stay at this hotel.
Isle of Capri Lula has a 3.4 star rating with 4,469 reviews.
Isle of Capri Lula is closed now. It will open tomorrow at 12:00 p.m.