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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jett is so professional Jett was fantastic, patient, professional, and called/texted promptly. What wonderful customer service. I have recommended this bank to many. Especially my crypto friends.
Business response:
Thank you, Marsha! We're so glad to hear Jett delivered fantastic support. Feel free to reach out to us with any additional questions.
Ayrton was super helpful in guiding… Ayrton was super helpful in guiding thru the safe transfer of crypto into my premium custody account. He was patient and stayed on the phone with me the whole time.
Business response:
Thank you, Zach! it's great to hear Ayrton made the process smooth and stress-free for you. Feel free to reach out to us with any additional questions.
Bobby took amazing care with me Bobby took amazing care with me. Long live Bitcoin and long live Donald Trump
Business response:
Thank you, Dave!
Just got off the phone with Ayrton Just got off the phone with Ayrton. Helped me move my crypto off robinhood. I Trust give that dude a raise!💲💲💲
Business response:
Thank you, Walter! We're happy that Ayrton helped with your crypto transfer. Feel free to reach out to us with any additional questions.
Romeo thanks for the follow up call. Today I spoke to Romeo and he was following up on funds being added from a 401k account that had some concerns. I am very happy to experience the ITRUSTCAPITAL due diligence and service; I have been using their services since 2020 and recommend this firm to anyone that wants to have crypto holding managed differently than any exchange in the market. Thanks again Romeo.
Business response:
Thank you, Claudio! We're grateful for your continued trust since 2020, and it's wonderful to hear that Romeo’s follow-up and attention to detail gave you confidence.
I had a great first experience working… I had a great first experience working with Jett to fund my PCA account with crypto directly from the Coinbase exchange. He provided step by step instructions in both Trust capital software and in Coinbase. I am encouraged to continue and set up an IRA account now. Above all it was great to work with a live person the whole time. Many thanks, Keith
Business response:
Thank you, Keith! We’re so glad Jett made your first PCA funding experience smooth. Feel free to reach out to us with any additional questions.
No Innovation at iTrustCapital, JUST DELAYS I trusted that in the age of the Cryptocurrency and the speed of transferring funds from one point to another should be in the speed of light; here, at iTrustCapital has lost my trust. Sold my crypto hosted at their end 10 business days ago, yet my Rep. told me that they still need another 3-4 business days, and this is after I inquired about my ACH... of course, they're collecting interest on my money, wonder if they'll share that or waive their fee for selling!!! This is 100% una... read more
Business response:
Hi Ashraf, we called today to discuss your withdrawal, and left a voicemail. We try to be as transparent as possible about Our PCA withdrawal timeline, as PCAs are intended for individuals who desire secure custody for long-term periods. We note on the website that PCA withdrawals currently take 7-14 business days to complete, accounting for internal authorizations before funds are sent. With that said, we are working to improve upon this timeline, but we do take pride in the security measures put in place to keep client ass... read more
No Innovation at iTrustCapital, JUST DELAYS I trusted that in the age of the Cryptocurrency and the speed of transferring funds from one point to another should be in the speed of light; here, at iTrustCapital has lost my trust. Sold my crypto hosted at their end 10 business days ago, yet my Rep. told me that they still need another 3-4 business days, and this is after I inquired about my ACH... of course, they're collecting interest on my money, wonder if they'll share that or waive their fee for selling!!! This is 100% una... read more
Business response:
Hi Ashraf, we called today to discuss your withdrawal, and left a voicemail. We try to be as transparent as possible about Our PCA withdrawal timeline, as PCAs are intended for individuals who desire secure custody for long-term periods. We note on the website that PCA withdrawals currently take 7-14 business days to complete, accounting for internal authorizations before funds are sent. With that said, we are working to improve upon this timeline, but we do take pride in the security measures put in place to keep client ass... read more
Executed the confirmation portion of my… Executed the confirmation portion of my RMD with Josh C. at Itrustcapital.com today. Very smooth and quick process. Definitely adds an element of security to ensure the distributions are going to the valid account holder.
Business response:
Thank you, Ralph! We’re glad to hear Josh made your RMD confirmation quick and smooth. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,851 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.