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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
great option for investing in a crypto… great option for investing in a crypto roth ira. pros are that the fact it's a crypto roth ira, has an app, and the website and app seem to have a clean interface with fairly simple functionality. the cons are that they only have a [significantly] limited list of cryptos to invest in, don't offer limit buys or limit sells, and the app has been shutting down to "update and restart" each time i use it for more then 2 minutes for the past few days. all in all, great service because of the... read more
Business response:
Thank you, Bundy! As we continue to grow, we plan on adding more assets and new features to the platform. Stay tuned!
Had a great experience. Had a great experience moving my old IRA into the crypto world. Help and communication was given till the process was complete. Now I'm ready for the next cycle. The best financial move with my retirement fund is complete.
Business response:
Thank you for choosing us, John! Enjoy the platform!
Professional Services and Support With over 2 and 1/2 years with Itrust I have had several occasions to get help from the Itrust support team on 401K rollovers, investing in gold, silver and crypto assets, IRA to ROTH conversions and distribubutions from both conventional and ROTH accounts. Thank you Tara, James, Trent, and all the team at Itrust. You make retirement much easier (and more profitable).
Business response:
Thank you for being with us since the beginning, Jon! Please reach out to us if you ever have any questions and/or concerns!
The hold time for a check issued by… The hold time for a check issued by another large financial institution is unreasonable. Why the 3 day hold? Its ironic that to invest in crypto one has to wait for 3 days for their own funds!!
Business response:
Hi Ajit, Thank you for your review. Our banks require a standard three-business-day hold on checks. We hope you understand and truly appreciate you being a part of this community!
There is no monthly statement which the… There is no monthly statement which the tax would need me to disclose the values at the end of year for the Roth IRA. Difficult to get this account information.
Business response:
Hi Jack, We are currently in the process of incorporating monthly statement feature, but for now you can access a current statement in the ‘My Account’ section under ‘Documents'.
Everything works well except I would… Everything works well except I would like to be able to transfer my Bitcoin to a private wallet for security purposes.
Business response:
Thank you, Thomas! Regarding your comment, IRA assets must be held in qualified custody under the umbrella of a Trust.
App very unstable App very unstable, basically unusable. Using mobile, website keeps redirecting me to app which keeps crashing and restarting.
Business response:
Hi Robert, We are sorry you are having this experience. We do not have other clients reporting these issues right now. Can you please email techsupport@itrustcapital.com with some further details? We are more than happy to assist.
Do yourself a favor and go with ITrust!!! Look, I was a BitcoinIRA victim... They are theives with their 12% purchase fees!!! I trust is great for folks wanting real security and fair transaction pricing. I signed up. EVERYTHING THEY SAID THEY DID!!! recently I did a purchase and their fee of 1% was realized. I am telling EVERYONE what a great platform this is!!! When you are used to expecting excuses and BS it is refreshing to see this company doing what they advertise they will do. Their support is also EXCELLENT!!! EVERYT... read more
Business response:
Wow, Frank, thank you! We're glad to hear that you switched over to us, as we have the lowest and most transparent costs in the industry by far. Please reach out to us if you have any questions or concerns. Enjoy!
Amazing customer service Amazing customer service. They are very knowledgeable on crypto , only 1% transactions fees are the lowest. Thanks grant for the information I needed to fully understand how things work at itrust. 👍👍
Business response:
Our team goes above and beyond, especially Grant! Thank you!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,813 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.