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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,192 reviews
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Glennis K.'s profile image
Glennis K. 
on Birdeye

7 years ago

GREAAT! 

Leon M.'s profile image
Leon M. 
on Birdeye

7 years ago

Prompt, courteous service--they always take good care of my auto needs! 

Business response:

Thank you for your business and your continued customer loyalty. We appreciate it more than you know. 

Heather T.'s profile image
Heather T. 
on Birdeye

7 years ago

We've been bringing our Honda Odyssey and Toyota Prius for couple years now. We've been very pleased every time. The first time we came here, it was because the dealer had told us that our van would need new brakes to pass inspection in a few months. The guys here were like: You don't need new brakes. They have consistently been the lowest price on every service (replacing the timing belt on the van was a few hundred dollars cheaper here than at the dealer). Today, I brought the van in for an oil change and because the "che... read more

Business response:

Thank you for trusting us to service your vehicle Heather. We appreciate your continued business over the years and your recommendations. Cindi thanks you for the compliment regarding her garden. Stop by and get a tomato sometime. 

Gator K.'s profile image
Gator K. 
on Birdeye

7 years ago

Excellent! Very fast service. 

Chris M.'s profile image
Chris M. 
on Birdeye

7 years ago

Done right and on time. 

Leslie Y.'s profile image
Leslie Y. 
on Birdeye

7 years ago

I knew the owners professionally before I knew them personally and either way it's a delight. The services are explained in a clear way and easy to understand. Fast, friendly and courteous service. Highly recommend! 

Business response:

We appreciate your trust in us and for allowing us to service your vehicle. Thank you for your business. 

Ted G.'s profile image
Ted G. 
on Birdeye

7 years ago

You always do very nice work at reasonable prices 

Business response:

Thank you for your business and your continued customer loyalty. 

Hugh W.'s profile image
Hugh W. 
on Birdeye

7 years ago

In and out oil change in less than 30 minutes = terrific. 

Mitchell W.'s profile image
Mitchell W. 
on Birdeye

7 years ago

Wonderful job determining the strange sound coming from my car. Nice group of employees. 

Business response:

Thank you for your business and your continued customer loyalty. If we ever fail to provide the level of service you have come to expect, please let us know. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,192 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.