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Japanese Auto Masters - Virginia Beach, VA
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always a great experience. On the mark estimates. Superior work. No surprises.
Good service, good prices, good people. clean facility. Patricia D.
As always, the experience is amazing!!!
Superb service...as always...30+ years...thanks!
Business response:
Thank you Dana. We appreciate your loyalty and your business.
Highly recommended!! These guys are very fair, know their stuff and are very accommodating. I was taking care of a friends car and had it for 6 years while he was overseas. It spent most of its time in my garage and needed some serious work to get it running properly. They did a very thorough job of going over the vehicle completely, gave me a fair estimate and kept me advised along the way, always recommending and never performing any work without first checking with me. The car is now in excellent running condition thanks ... read more
Business response:
Thank you Bill. We appreciate your business and the trust your placed in us to get the job done right. Be sure to tell your friends to mention your name when they bring their vehicles, we make sure to thank our customers for each recommendation.
Fast and courteous service, professional work completed and reasonable price.
I initially found this shop when looking for a place to get my state inspections done and Japanese Auto Masters by far had some of the best reviews. After taking both of my Subarus there I can say without a doubt they deserve the praise. Their customer service was outstanding and I would not hesitate to recommend them to anyone looking for quality and professionalism.
Business response:
Thank you for choosing Japanese Auto Masters. We appreciate your business. Please be sure to have your friends mention your name when they bring their vehicles to us. We like to reward our customers for their referrals.
Great and simple experience... Great customer service.
Business response:
We are glad you had such a great experience here at Japanese Auto Masters. We look forward to servicing your vehicles in the future.
I had a mysterious sound coming from my rear wheel. Thanks to the fine detective work at JAM, the problem was solved. Thank you.
Business response:
We know how frustrating it can be to determine where those mysterious sound are coming from. So glad we were able to quickly resolve the issue. Thank you for your business. We appreciate it more than you know.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,118 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is open now. It will close at 5:00 p.m.
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