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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,163 reviews
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Robert T.'s profile image
Robert T. 
on Birdeye

8 years ago

excellent service. personal attention 

Bryan M.'s profile image
Bryan M. 
on Birdeye

8 years ago

👍🏾👍🏾 

Roy A.'s profile image
Roy A. 
on Birdeye

8 years ago

Great service and advice 

Debbie I.'s profile image
Debbie I. 
on Birdeye

8 years ago

A company with integrity. They are fast, efficient and reasonable. Japanese Atuo Masters has been servicing our cars for years. We are no longer living in VA but schedule our maintenance with them when we travel back to visit family. Japanese Auto Masters is the best. 

Jim Z.'s profile image
Jim Z. 
on Birdeye

8 years ago

Always a great experience with J.A.M. Excellent work, done on time and no surprises! 

Julian K.'s profile image
Julian K. 
on Birdeye

8 years ago

Always thorough and professional. Thank you. 

Business response:

Thank you for your business and continued customer loyalty. 

Dave N.'s profile image
Dave N. 
on Birdeye

8 years ago

One word, terrific! Japanese Auto Masters will be servicing my vehicles for a long time. They are honest, trustworthy, and take extra time to make sure your vehicle is well taken care of. After the repairs were done the owner took my vehicle on a test drive to make sure that everything was working correctly. Then he called me to explain his experience and confirm the job was complete. Top notch in my book! Joe was also very accommodating as well. He is a true gentleman and certainly addressed my every concern along the way. ... read more

Business response:

Thank you for your kind words of encouragement. We care about our customers and are intent on providing the best service we can each and every time, always keeping the customers best interest in mind. We appreciate your trust in us and for allowing us to service your vehicle. Thank you for your business. 

David A.'s profile image
David A. 
on Birdeye

8 years ago

The staff are friendly and courteous, they are thorough and provide excellent service. The best I've dealt with in VA Beach bar none. 

Business response:

Thank you David. We appreciate your business and the trust you place in us to get the job done right. 

Doug S.'s profile image
Doug S. 
on Birdeye

8 years ago

Appointment by phone, dropped off and received call that car was ready early. All people were friendly, helpful and professional. Will go back for my next service. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,163 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.