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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very professional, clean, friendly environment!
Oil and lube,quick efficient in at 7:30 out at 8:15. Always a pleasure.
Always a good experience with Japanese Auto Masters. No doubt in my mind that the job done on my car was very professional and that the mechanic was always looking out for me to continue to drive an automobile that they have always taken care of for me. Really appreciate there service. Didn't get any pop corn or candy this trip!!
Business response:
We appreciate your trust in us and for allowing us to service your vehicle. Sorry to hear a treat didn't make it in your car. We always like to put a little something in each customers car to thank them for their business.
Our 1983 280ZX has been serviced by JAM (Tom and Cindi Potter) since it was new, starting at the Sykes Ave location (34 years). Always professional and courteous service. We would not trust anyone else with this vehicle. Thanks.
Business response:
Thank you for your business and your continued customer loyalty!
Great job of keeping us informed and giving us options for fix regarding parts etc. thank u! Timely fix and very courteous.
Very helpful and good communication. Pleasant experience from beginning to end.
First time customer. When working on my vehicle, they stayed in constant contact with me by phone or email. They redefined customer service and satisfaction.
Business response:
Thank you Gordon for trusting us to service your vehicle. We appreciate your business.
These guys are pleasant, efficient, and are on top of things. I am glad that I found them and would highly recommend them.
Good personal service, as always
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,163 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is open now. It will close at 5:00 p.m.