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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always professional service and the new digital reporting systems for inspecting the car is fantastic. I wouldn't take my vehicles anywhere else. Andy F.
Business response:
Thanks Andrew. We are glad are pleased with the new system. We are pretty excited about the new digital reporting system ourselves. Thank you for your business and customer loyalty.
Exceptional customer service, providing very thorough overview of your car's condition and needs to include showing you and explaining in detail; provide quality repair work; trustworthy and fair in prices; very inviting and comfortable lounge making waiting for your vehicle an easy convenience with the added benefit of a courtesy hot beverage and a variety of reading material along with artwork bespeaking the company's values and integrity - readily available to respond to questions and ever so nicely express their apprecia... read more
Business response:
Thank you Tiffany. We believe in treating customers how we would want to be treated. Providing a comfortable environtment while you wait is just a part of that. We appreciate your business and the trust you place in us to get the job done right.
Always great service in every respect.
Business response:
Thank you Peter. We appreciate your business and continued customer loyalty.
Since my first visit to Japanese Auto Masters over 20 years ago, I've had consistently great experiences with the Japanese Auto Masters. They have earned my trust in each interaction. I highly recommend them.
I am very please with the shop it is nice to find a nice and friendlyy shop. I have talk to tom the owner and like how he made feel. I bad experience withe holland road ,mias, and firestone I wish i knew of the shop before the other shop rip me off .
as a regular customer it was a professional experience as always.
Outstanding...as always...Since Sykes days!!!
Great customer service and prices!
Excellent as always. Quick service on the oil change and diagnosing the check engine light. Thank you for keeping my car running as good as new.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,163 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is open now. It will close at 5:00 p.m.