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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
David at the front desk spent about 15-20 minutes with me when I first went in to discuss a "rattle" in the front end of my Honda Element. No other service representative has ever given me that much time!! He listened to what I was saying and made suggestions. I took the vehicle in and they kept it several days, letting numerous service techs drive the vehicle about 7-8 times. I could not have asked for better service and attention. They could have recommended replacement of many things on the front end but they did not... read more
Business response:
Thank you for the recommendations John. We appreciate you trusting us to service your vehicle. We look forward to working with you in the future.
As always, professional, friendly, responsive and providing superb workmanship. A pleasure to do business with!
Business response:
Thank you for trusting us to service your vehicle. We appreciate your business.
Honest, knowledgeable, professional, and courteous. Couldn't ask for more in a repair shop. Thanks!
Same thing for the last 30 years.....excellent care from expert people.
Business response:
We appreciate your kind words Paul. If we ever fail to provide the level of service you have come to expect, please let us know.
JAM is the only place I bring my 2 Toyotas for maintenance and repair. Best shop in town. Friendly, professional staff and never a glitch in appointments or work.
Business response:
Thank you Andrew. We appreciate your continued business over the years and your recommendations.
Your service has always been top-notch. I've come to respect your advice and have always felt your recommended work was warranted.
Business response:
Thank you Raymond, for your business and continued customer loyalty.
Fast and friendly service as always.
Business response:
Thank you Susan. We appreciate your business and the trust you place in us to get the job done right.
Friendly staff, experienced in car repair/service. Totally recommended
Business response:
Thank you for your business and your recommendations.
Japanese Auto did a Great Job for me on my car, and even gave me a problem check on it. Thanks
Business response:
Thank you for trusting us to service your vehicle.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,162 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is open now. It will close at 5:00 p.m.