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Japanese Auto Masters - Virginia Beach, VA
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have been having my car/SUV/truck serviced and repaired, as necessary, at Japanese Auto Masters for years. Thanks to them and their quality culture they keep them running reliably. Their diagnosis and time estimates are straight-forward, with your interests in mind, and repairs/ service are of high quality and timely. Shop technician turnover is very low to nil so chances are you will have the same technician service your car for years. They are a highly professional shop with years of repair experience so you won't go wron... read more
Business response:
Thank you Raymond for your business and continued customer loyalty.
Prompt and professional. This is the best auto service around.
Business response:
Thank you Douglas. We appreciate your business more than you know.
As always excellent service. I would never expect less.
These guys are the best. The work was completed on time at the price quoted. They make sure all my regular scheduled maintenance items are kept up with and do a quality job.
Business response:
We all have things that can trouble or worry us each day. We are here to make sure your vehicle isn't one of them. Thank you for your business and continued customer loyalty.
Great!
Business response:
Thank you Herbert, we appreciate your business.
Great as always.
Honest, friendly service and advice, reasonable prices compared to dealer
Business response:
Thank you Wayne. Our philosophy is that we treat our customers the way we want to be treated. We appreciate your business
Dropped my car off Monday for a Tuesday oil change and they got it done a day early.
Business response:
Glad we were able to exceed your expectations Buddy. Thank you for your business
With Japanese Auto Masters the work is about quality and not just quantity. Tommy and the staff take the time to talk and listen to customers. They communicate the work required to be done on your car BEFORE it is preformed. Thus they have a relationship not just with cars but with customers as well. Thank you.
Business response:
Thank you Peter. We believe it is important for the customer to understand exactly what repairs need to be done and why before the work is completed. We understand everyone has a budget and may not always be able to address all the repairs necessary at one time. Thank you for trusting us to service your vehicle.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,118 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Tuesday at 7:30 a.m.
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