Japanese Auto Masters's cover image
Claimed

This profile has been claimed by the business owner or representative.

Japanese Auto Masters

4.9
Get directions

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,123 reviews
Select a rating
David S.'s profile image
David S. 
on Birdeye

8 years ago

I have been taking my vehicles here for years. The owners and service managers are very friendly and the mechanics have always taken care of any issues my cars have had. I highly recommend Japanese Auto Masters. 

Mindy H.'s profile image
Mindy H. 
on Birdeye

8 years ago

I can count on Japanese Auto Masters for the best quality service. My recent brake job was completed quickly and tested thoroughly. Thanks. 

Business response:

Thank you Mindy. We appreciate your trust in us and for allowing us to service your vehicle 

Mitchell W.'s profile image
Mitchell W. 
on Birdeye

8 years ago

Wonderful service and staff. 

Business response:

Thank you Mitchell. We appreciate your business. 

Todd R.'s profile image
Todd R. 
on Birdeye

8 years ago

Consistent courteous service 

Business response:

Thank you for your business and your kind words Todd. Our goal at Japanese Auto Masters is to provide excellent customer service with high quality repairs at a fair price.  

Thomas W.'s profile image
Thomas W. 
on Birdeye

8 years ago

Brought my wife's car in for a state inspection and everything came out perfect. In the past, I've dreaded state inspections because other mechanics always seemed to find something wrong. 

Joe C.'s profile image
Joe C. 
on Birdeye

8 years ago

David did a great job understanding what was needed and getting the job done in a timely manner. Kept in touch to let us know what was going on. 

Mike L.'s profile image
Mike L. 
on Birdeye

8 years ago

Great service and my car was ready before the promised time. Much better pricing than the Honda delaership! 

Business response:

I am glad we were able to make your experience with us such a pleasant one. Thank you for your business. 

Laura B.'s profile image
Laura B. 
on Birdeye

8 years ago

Always fair, great service!! We have been with them for years and wouldn't think of going any place else! 

Business response:

Thank you for your continued loyalty to our shop. We appreciate your business. 

Karen H.'s profile image
Karen H. 
on Birdeye

8 years ago

I made a 1pm appointment for an oil change. They got me in on time and I was back on the road in 30 minutes! Very convenient! Been a loyal customer for more than 10 years. Gary Harmeyer 

Business response:

I am glad we were able to keep your wait time to a miminum. We know how precious time can be this time of year. Thank you for your business. We look forward to your continued business in the New Year. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,123 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com