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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an emergency repair and didn't have an appointment but they worked me in anyway. Everyone is always friendly and I trust their work 100%..
Business response:
We understand how important it is to have a reliable vehicle. Though appointments are preferred, we understand emergencies and are glad we could help. Thanks for placing your trust in our shop. We appreciate your business.
WE HAVE BEEN DEALING WITH THE FOLKS FROM JAPANESE AUTO MASTERS SINCE 1988 WHEN THEY WERE LOCATED ON A SIDE STREET IN THE OCEANA AREA OF VA. BEACH. THEN THEY MOVED TO LONDON BRIDGE ROAD AND NOW HOME IS ON HOLLAND ROAD. IT HAS BEEN QUITE A POSITIVE JOURNEY. THE REPAIRS HAVE ALWAYS BEEN NEEDED AND TOP NOTCH. THE ATMOSPHERE ONE OF FRIENDSHIP AND A BIT OF FUN. AND THE PRICES ARE REASONABLE ! I HAVE RECOMMENDED THEM TO FRIENDS AND NEVER GOTTEN A COMPLAINT. GIVE THEM A TRY, YOU WILL NOT BE SORRY. JUDY SCHOOLEY AND FAMILY
Business response:
We appreciate your continued business over the years and all your recommendations. Thank you for following us as we grew from one location to another. We appreciate your trust in us and for allowing us to service your vehicles.
Pleasant to speak to on the phone. Did exactly what they said they would do to fix my car
Business response:
Thank you for your business. We aprreciate it more than you know. We care about the folks that bring their vehicles to us and believe in honesty and integrity. We look forward to seeing you again.
I feel confident when I take my car in for routine maintenance and with the car's diagnosis when I need more service.
Business response:
Thank you for trusting us to service your vehicle. We believe in honestly communicating to the customer what needs to be addressed when they bring their vehicle to us.
Always professional help at Japanese Auto Masters. Thank You Gilbert
Business response:
Thank you Gilbert. We appreciate your business more than you know.
Excellent service, fair price. What's not to like?
Business response:
We can't help but agree with you Michael. We believe in being honest with the customer and fixing only those items that need to be repaired. We like to inform the customer of items that may need addressing in the future according to their time and budget. Thank you for your business.
I can always count on JAM to make quality repairs without excessive charges! Thanks!!!
Business response:
Thank you for your business Greg, We appreciate you trusting us to service your vehicle.
Been servicing my vehicles there for many years. They do a great job.
Business response:
Thank you for choosing us to service your vehicle over the years. We appreciate your business and the trust you place in us to get the job done right.
Another satisfying experience with this shop. Went because of a Maintenance Required light on my dashboard. This could have been an opportunity to tell me something needed to be fixed. Instead I was told I only needed the light reset as I had had an oil change one month ago. I would not take my car anywhere else!
Business response:
We understand folks get concerned when it comes to car repairs and how you feel when those warning lights come on. They can sometimes cause unwanted anxiety. We are so glad it was something simple that didn't require extra worry and money.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,123 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Tuesday at 7:30 a.m.
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