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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been using Japanese Auto Masters since they were located off Oceana Blvd. Probably around 25 years now. Always been treated fairly, and I've never had them try to sell me a service or part that wasn't needed. On the contrary, after a dealership told me I needed a particular service done (which I elected not to get done) I took it to Japanese Auto Masters and asked them if this service was needed. They checked the car out and said no, the service was not necessary at this time. Like I said, honest and fair.
Business response:
We are happy to have you as a devoted customer.
I've used Japanese Auto Masters several times for my 2004 Mustang GT. They have been reasonable with their pricing; are honest; and the take the time to explain problems. This last time I was asked if I wanted to see the old manifold and they took me back into their garage and showed me where the crack was in the manifold. They also took the time to get a couple prices on the replacement. This saved me $600 and two additional days without my car!
Business response:
We are glad we able to assist you and that you are happy with our customer service!
Good service by good people makes it a pleasure to do business with Japanese Auto Masters. I would highly recommend anyone to have their vehicle serviced here.
Business response:
Thank you for taking the time to leave positive feedback!
Great people, great service, reasonable price.A winning combination at least for me.
Business response:
We greatly appreciate you business!
Well pleased with reception and service of vehicle.
Business response:
Thanks for the nice review!
Great job on my 05 Acura, thanks again!! I appreciate the AAA discount you gave to me as well.
Service was outstanding as always.
I have been dealing with Japanese Auto for several years and always have been impressed with these attributes. My thanks to them.
Business response:
You are very welcome!
You know how when you have some repair done and no matter what it was, because you are not a mechanic, you can't help but feel like you got screwed... maybe just a little. For the first time in my life, I don't have those feelings... and, I probably spent more than any other repair I've ever had done. I've finally found a home where I feel assured and can depend on the recommendations and repairs done by these people.
Business response:
We greatly appreciate you taking the time to write such a positive review. We are glad that you were so pleased with our business!
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.