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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Anonymous's profile image
Anonymous 
on Birdeye

12 years ago

Took my Eclipse in on the last day before my inspection was expired, got there by 8 am and my car was done by 9:30. Didn't try to sell me unnecessary parts, and very well priced. 

Kristine M.'s profile image
Kristine M. 
on Birdeye

12 years ago

I'm a regular customer and wouldnet go anywhere else to obtain service on my 2003 Highlander. The service is top notch and the staff are professional and couteous. And, they dont try to sell you anything you dont need. As a women, I appreciate that. kkmerritt 

Business response:

We appreciate your business! 

Bruce B.'s profile image
Bruce B. 
on Birdeye

12 years ago

I would highly recommend Japanese Auto masters for any of your auto repair needs. 

Business response:

We greatly appreciate you sending referrals our way! 

Catharine M.'s profile image
Catharine M. 
on Birdeye

12 years ago

Did exactly what they said...kept in good contact with me and fixed the problem. Even gave me a cost savings alternative. Had car ready when they promised. Showed respect for me and my '98 Toyota Celica convertible. 

Business response:

We pride ourselves on top customer service, thanks for the review! 

Chris M.'s profile image
Chris M. 
on Birdeye

12 years ago

Excellent shop, would recommend to friends and family 

Business response:

Thank you for leaving the kind review! 

Susan M.'s profile image
Susan M. 
on Birdeye

12 years ago

I received fast courteous service-Thank you 

Business response:

We are glad you were happy with the service! 

Daniel C.'s profile image
Daniel C. 
on Birdeye

12 years ago

Always excellent customer service. I had a complete explanation of the issues with the alignment and the possible cause. I will not hestitate to continually take my car here for all service needs. 

Business response:

Thank you for taking the time to leave such positive feedback! 

Andrew F.'s profile image
Andrew F. 
on Birdeye

12 years ago

Tinmely and professionally accomplished as always 

Business response:

Thanks for your business! 

Debby A.'s profile image
Debby A. 
on Birdeye

12 years ago

It just never fails to impress me. The service at Japaneses Auto Masters is terrific! I have been using them since Tommy Potter had his little shop near Oceanna about 25 years ago. He sold me my daughter's 1st car - a little fixer upper. Since then, they have been the only ones to service my Eagle Talon - which is over 20 yrs old. Now, they will be servicing my Nissan Xterra. They have great technicians who are certified. The guys who schedule your appointment are very helpful explaining the issues and giving you advice on y... read more

Business response:

Thank you for the great review! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.