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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

Wife's car died on the side of the road, had it towed in and the guys were able to fit it in despite being very busy - had it diagnosed and fixed in an hour - saved the day 

Business response:

Glad we were able to assist you quickly and get you back on the road safely! 

Linda D.'s profile image
Linda D. 
on Birdeye

12 years ago

Your service and friendly attitudes are the best! Thanks for really caring about each client. We would not go anywhere else.Durkees 

Business response:

We appreciate that! 

Edna H.'s profile image
Edna H. 
on Birdeye

12 years ago

The service I got with Japanese Auto Masters was both excellent and quick. They have always tried to work with me to care for my Sentra. 

Business response:

We appreiciate your business! 

Richard S.'s profile image
Richard S. 
on Birdeye

12 years ago

Just had the repairs to my 2000 Toyota Sienna done and I am very satisfied with the service, price, professionalism. I believe I have found the auto repair shop foor all me future needs. 

Business response:

We hope to keep you as a satisfied customer for many years to come. 

Donald J.'s profile image
Donald J. 
on Birdeye

12 years ago

I took my Dodge van to be fixed. JAM did a great job at the time promised and at fair prices. I appreciated that they worked to save me money on an expensive part. 

Business response:

Thank you for your business! 

Derek B.'s profile image
Derek B. 
on Birdeye

12 years ago

These guys are real pros. They fit me into the schedule and took care of everything that I asked them to do. They charged me a fair price. I am very happy with them and will continue taking my cars there. 

Business response:

Thank you for the positive feedback! 

Jeff C.'s profile image
Jeff C. 
on Birdeye

12 years ago

Once again Japanese Auto Masters shines with an amazing repair and service at a totally fair price. Our 2002 Land Cruiser was over heating and went in for repair. I made an appointment online and dropped the vehicle off earlier than I planned and did not expect them to get to it until our scheduled appointment. The team at Japanese Auto Masters jumped into action and found a faulty thermostat and leaking water pump. The leaking water pump basically pushed me into doing the timing belt a little earlier than I expected but it ... read more

Business response:

We appreciate the kind feedback! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

This is why I trust the guys! I ask what they see & they prioritorize what's needed. They differentiate the "main" car versus the 12 year old 230,000 truck. Thanks! 

Rob R.'s profile image
Rob R. 
on Birdeye

12 years ago

Tommy and Cindy have the best team to do any work you may need.Courteous, professional service can't be beat. 

Business response:

Thanks! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.