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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nothing but professionalism, integrity and good reliable service! I know that my problem is fixed and if there was to be a problem, they would take care of it without any question. They are true rarity in this day and age of service! I highly recommend Japanese Auto Masters.
Always professional, courtesous and the best car service in town.
Business response:
Thank you for choosing us to service your vehicle, we appreciate your business
Have done business with JAMs for 2 years and they always tell me what needs to be done and doesn't try to perform unnecessary work. Excellent and highly recommended business.
This was my first visit and I received very good service and great communication.I appreciate them reminding me about a brake problem and some other recommendations since the vehicle had not been driven much in the past few years.Thanks,will see you again soon.
Business response:
We appreciate your business and look forward to providing all of your future auto needs.
As usual our vehicles decided to have a leaking tire and a burned out bulb on the day that JAM was maxed out with other customers....but managed to take care of us anyhow. Leaking tire was attributed to a screw puncture. I had checked pressure on all four tires and didn't return the valve stem cap on one...it was replaced when we got the van back.....how's that for attentive service. Burnt out bulb was "replaced" at home except it was the blinker bulb I replaced and not the real burned out side marker bulb which JAM correc... read more
Business response:
We appreciate your business and your loyalty to our shop.
As usual our vehicles decided to have a leaking tire and a burned out bulb on the day that JAM was maxed out with other customers....but managed to take care of us anyhow. Leaking tire was attributed to a screw puncture. I had checked pressure on all four tires and didn't return the valve stem cap on one...it was replaced when we got the van back.....how's that for attentive service. Burnt out bulb was "replaced" at home except it was the blinker bulb I replaced and not the real burned out side marker bulb which JAM correc... read more
Great service - work completed on day of appointment and notified in timely fashion of work continued to the next day
This is undoubtably the best place to have work done on your car. I can't say enough good things abot Japanese Auto Masters. I also have the inspections on my Harley-Davidson done there. In and out in 15 minutes. You just can't beat the service.
Business response:
Thank you for your business. We appreciate it more than you know.
Excellent service as always.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,163 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open tomorrow at 7:30 a.m.