Japanese Auto Masters's cover image
Claimed

This profile has been claimed by the business owner or representative.

Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,163 reviews
Select a rating
Thomas P.'s profile image
Thomas P. 
on Birdeye

9 years ago

Very professional, on time with the timming belt replacement and water pump. Joe Ford was very easy to talk to and explained everything that needed to be replaced and why! I will be back for more repair work as needed Thanks so much Tom! 

Business response:

Thank you for your kinds words and your business. We look forward to providing all of your future auto needs. 

Ben L.'s profile image
Ben L. 
on Birdeye

9 years ago

Very good service, I was needing to have some brake work on my classic 1986 Chrysler LeBaron convertible, so I could have the state inspection done on the car. I had moved back to Virginia Beach after beening in Florida for ten years, I brought my classic to them as they had worked on my cars before I had moved to Florida. They treated that classic like it was their own. Great service. 

Business response:

Welcome back to Japanese Auto Master. We look forward to providing all of your future auto needs. 

L. G.'s profile image
L. G. 
on Birdeye

9 years ago

It was great, in and out for an oil change. Glad you all keep a record of what's coming up to be fixed. 

Chris B.'s profile image
Chris B. 
on Birdeye

9 years ago

As always, wonderful customer service and exceptional work! 

Mr. & Mrs. L.'s profile image
Mr. & Mrs. L. 
on Birdeye

9 years ago

I never feel like you are pushing maintainance on us. 

Michael S.'s profile image
Michael S. 
on Birdeye

9 years ago

One of the finest experiences I've had at any auto shop in terms of knowledgeable, friendly and experienced staff. 

Mitchell W.'s profile image
Mitchell W. 
on Birdeye

9 years ago

Wonderful service on the two vehicles I brought in for routine maintenance. Pleasant waiting area. 

Jerry W.'s profile image
Jerry W. 
on Birdeye

9 years ago

As usual, excellent, timely and reasonably priced work on my older Honda CRV. Let's me keep driving it, despite it's age. Thank you Japanese Auto Masters!  

Duncan M.'s profile image
Duncan M. 
on Birdeye

9 years ago

Been a customer for several years. Every experience has been superb. You only do the work that needs to be done and tell us what to remember when future work is needed. We have never had a complaint about pricing of parts, labor or quality. We keep our cars a long time and well maintained. We are dependent on an honest , reliable, qualified maintenance operation that understands our vehicles and our needs. Well pleased! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,163 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.