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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,163 reviews
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Tom D.'s profile image
Tom D. 
on Birdeye

9 years ago

As always, the best. J.A.M. Has consistently been spot on with diagnosis, repairs and cost. I have and will continually recommend them to everyone I know. 

Charles D.'s profile image
Charles D. 
on Birdeye

9 years ago

It has only been a week since I had the work done so, I will reserve one star until a moth or two goes by. But all in all, I like the company. They were professional, honest as far as I can tell, and best of all the work I had done actually fixed the problems I wanted fixed. This is rare in the arena of Mechanics. And the mechanic that initially drove my car actually had a mechanic's mentallity in that he used experience and knowledge to assess the problems. Most every othe "mechanic" would say something like "The compu... read more

Rob R.'s profile image
Rob R. 
on Birdeye

9 years ago

Great as always!! 

Terri M.'s profile image
Terri M. 
on Birdeye

9 years ago

as always, very timely, spot on, and reasonably priced. 

Koosha A.'s profile image
Koosha A. 
on Birdeye

9 years ago

These guys/gals are no nonsense. There are cheaper places to have an oil change, but I have been happy with their quality of service. Keep up the good work! 

Business response:

Thank you for the kind words. We appreciate your business. 

Mary D.'s profile image
Mary D. 
on Birdeye

9 years ago

Excellent service as usual!  

Raymond M.'s profile image
Raymond M. 
on Birdeye

9 years ago

Great repair shop.......always receive a straight-forward diagnosis of any problem and quality repairs or maintenance actions. Shop is also very friendly, clean, and trustworthy. 

Charleen V.'s profile image
Charleen V. 
on Birdeye

9 years ago

As always, your service was prompt, courteous and efficient. I like knowing if a needed repair is immediate or if it can wait for a few days, and I trust your judgment totally. You're the best. 

James S.'s profile image
James S. 
on Birdeye

9 years ago

Honest auto repair at a decent price. Been bringing my cars to Japanese Auto over 25 years (since the shop was at N Oceana) and never had a problem. Good to have a repair shop I can trust. 

Business response:

Thank you for your trusting your vehicles to our care and following us as we have had to relocate. We appreciate your business more than you know. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,163 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open tomorrow at 7:30 a.m.