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Japanese Auto Masters

4.9
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About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,123 reviews
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Jim L.'s profile image
Jim L. 
on Birdeye

8 years ago

I can ALWAYS get the repairs to my car done right the first time. 

Charleen V.'s profile image
Charleen V. 
on Birdeye

8 years ago

Once again, you have come through for us! We truly appreciate your expertise with older cars. You keep us on the road! 

Jessica R.'s profile image
Jessica R. 
on Birdeye

8 years ago

Excellent service and were very transparent about what the costs were going to be. My expectations were fulfilled and I would recommend anyone that has an import to go see them. They will have your best interests in mind. 

Jeff W.'s profile image
Jeff W. 
on Birdeye

8 years ago

Outstanding service! 

Fred Y.'s profile image
Fred Y. 
on Birdeye

8 years ago

These guys are great, I have used them for over 15 years to service all my cars. I drive several miles to the shop when I need work done and it's well worth it. It was hard for me to find a shop I could trust so I hope they stay in business forever. Very professional and always up front with me. 

Business response:

We appreciate you driving the extra miles to our shop and are grateful for your dedication to our business. It's dedication like yours that will help us stay in business forever. 

Gator K.'s profile image
Gator K. 
on Birdeye

8 years ago

Everything was handled very professionally. Great service. 

Business response:

We are glad you were pleased with your service. We look forward to providing your future auto needs. 

Ben C.'s profile image
Ben C. 
on Birdeye

8 years ago

Got an appointment promptly and a job well done. 

Business response:

Glad you were pleased with your service. We look forward to providing all your future auto needs. 

Charleen V.'s profile image
Charleen V. 
on Birdeye

8 years ago

The JAM staff is always courteous and efficient. They know my older car quite literally "inside and out". I would not want to go anywhere else for service. 

Business response:

Thank you for your business and loyalty. We appreciate it more than you know. 

Paul B.'s profile image
Paul B. 
on Birdeye

8 years ago

Once again you saved Mrs Buchheim from a flat tire disaster, providing great service at a moments notice.......actually it was a fake flat caused by a faulty sensor and a nail that didn't penetrate the tire.....but even at the "last moment" request again you came through to provide service and transportation security. Hopefully we'll be able to SCHEDULE our next service at a reasonable time. David....Sunrise breakfast is on Thursdays but we could change if the schedule requires......  

Business response:

We always want to be sure our customers vehicles are safe to drive and will help out any way we can. Glad it was not a flat, just a faulty sensor. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,123 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.  

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