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Japanese Auto Masters

4.9
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About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,126 reviews
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Michael L.'s profile image
Michael L. 
on Birdeye

8 years ago

Always top notch service...places like this are few and far between. 

Dean F.'s profile image
Dean F. 
on Birdeye

8 years ago

Fantastic place to do business. They are honest, pleasant to deal with. They are one of the few auto shops in Va Beach that won't try and screw you every time you bring your car in. Highly recommended. 

Business response:

We are pleased to hear you are happy with the services we provide. Thank you for taking the time to review our shop. We appreciate your business. 

George W.'s profile image
George W. 
on Birdeye

8 years ago

I've always had a great experience at Japanese Auto Masters. The friendly staff, beautiful waiting area, and the expert service is what keeps me coming back. And when you make an appointment for 9:00, the take your vehicle in at 9:00, not 9ish ! 

Broc H.'s profile image
Broc H. 
on Birdeye

8 years ago

Well, I've two vehicles a Toyota FJ, and a Nissan Versa. I've bringing my cars here for almost two years now, very polite, honest and reasonable pricing in my opinion . I have completely giving up on Toyota priority dealership, and rather pay for my oil changes here at Japanese auto masters (JAM) because it is easier, more convenient, quality of work, communication and attention to detail is there. I will continue to have my vehicles serviced here at JAM. 

Daniel W.'s profile image
Daniel W. 
on Birdeye

8 years ago

Always courteous, knowledgeable, and straightforward. 

Jerry W.'s profile image
Jerry W. 
on Birdeye

8 years ago

Just and inspection and oil change, plus a detailed analysis of other maintenance needed, including cost. As usual, timely, reliable, excellent service! 

Peter E.'s profile image
Peter E. 
on Birdeye

8 years ago

Great service. I just found my new home for my beloved 4 Runner! 

Judy C.'s profile image
Judy C. 
on Birdeye

8 years ago

As always, the service was impeccable. These guys take the time to diagnose issues properly and never try to over-sell repairs. I won't trust my little Rav4 to anyone else. 

Andrew F.'s profile image
Andrew F. 
on Birdeye

8 years ago

Consistently the best service 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,126 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.