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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,163 reviews
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Marily J.'s profile image
Marily J. 
on Birdeye

9 years ago

Great to know you are so responsive in an emergency situation. Thanks so much for squeezing me in and fixing my car so promptly. Always a pleasure doing business with you. 

Ken's profile image
Ken 
on Birdeye

9 years ago

Customer service was incredible and quick! 

Mr. & Mrs. L.'s profile image
Mr. & Mrs. L. 
on Birdeye

9 years ago

easy to make appointment; oil and filter change with tire rotation; recheck on problem found 6 months ago not worse so did not try to push repair; friendly persons through out visit 

L. G.'s profile image
L. G. 
on Birdeye

9 years ago

Great guys who can explain what's wrong with your car so that you really understand! Thanks for always doing such excellent and thorough work, and always at a lower cost than the dealership.  

Leon M.'s profile image
Leon M. 
on Birdeye

9 years ago

I have been taking my Maxima to JAM for over ten years, I have never been disappointed. Honest, knowledgeable, polite it's the only place we take our Nissans doe excellent servise 

William M.'s profile image
William M. 
on Birdeye

9 years ago

Great job, as always for the past 17+ years. 

Paul B.'s profile image
Paul B. 
on Birdeye

9 years ago

Excellent as always. Would never ever consider taking our vehicles anywhere else. 

Jerry W.'s profile image
Jerry W. 
on Birdeye

9 years ago

Thanks for your super service. Oil change (synthetic oil), state inspection, tire rotation, transmission flushing, thorough maintenance assessment. 

Steven R.'s profile image
Steven R. 
on Birdeye

9 years ago

The brakes on my Tacoma started grinding which means they were very worn. Called Japanese Auto Masters and dropped my truck off overnight. They checked out the braking system called me and explained what work was needed, why, and cost. The Tacoma was ready the next day. I've been taking our cars to them for years. Reliable, honest and never a problem with the work done.  

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,163 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open tomorrow at 7:30 a.m.