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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
Select a rating
Paul B.'s profile image
Paul B. 
on Birdeye

11 years ago

Best Service in town.....Great facilities if you have to wait... 

Business response:

Thanks for the feedback! 

Julian K.'s profile image
Julian K. 
on Birdeye

11 years ago

As usual, superior service. Thank you 

Business response:

Thanks for your repeat business. 

David H.'s profile image
David H. 
on Birdeye

11 years ago

Same excellent service that I have grown accustomed to..thanks again 

Business response:

Thanks for your business. 

Susan M.'s profile image
Susan M. 
on Birdeye

11 years ago

The service was excellant. I feel that they went the extra mile in getting the work done and getting my car back to me so quickly. Thank you Japanese Auto Masters. 

Business response:

We appreciate your business. 

Stephen J.'s profile image
Stephen J. 
on Birdeye

11 years ago

Excellent service as usual! Major repair and they made sure I understood the process every step of the way. Would never take my vehicle to any other shop! 

Business response:

We greatly appreciate your business! 

James L.'s profile image
James L. 
on Birdeye

11 years ago

I had my car inspected for possible engine coolant leaks. They did a through inspection and found no problems. As in the past, they continue to be reliable and dependable... a trait hard to find in the auto repair business. 

Business response:

Thank you for the compliment! 

Rudy B.'s profile image
Rudy B. 
on Birdeye

11 years ago

You guys have always taken care of our Honda mini-van. This time I contacted you very short notice to inspect our Chevy suv prior to taking family on long road trip. As usual you were very accomodating, thorough, and did excellent work w/ quick turnaround. And as always we are very appreciative. THANK YOU!! 

Business response:

Thank you for your return business. 

Cynthia S.'s profile image
Cynthia S. 
on Birdeye

11 years ago

I will always take my car(s) to JAM!!!!! It's the only auto repair shop I know of that will be totally honest regarding the needs of your car. Not many shops like that....especially for women. You can take your car there knowing you won't be ripped off.... THANKS JAM!!!!!! 

Business response:

We appreciate the positive feedback! 

Melissa K.'s profile image
Melissa K. 
on Birdeye

11 years ago

Thanks for the ride home, Tommy! As usual, you guys took good care of my Honda Cr-v and I'll see you again in a couple of months. 

Business response:

No problem, we are glad we were able to accommodate you with a ride. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.