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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Barbara W.'s profile image
Barbara W. 
on Birdeye

12 years ago

It's wonderful to have a long relationship with folks we trust and who consistently do outstanding work. Rock on!! 

Business response:

Thanks so much! 

John P.'s profile image
John P. 
on Birdeye

12 years ago

Have always received super service for the last 5+ years. Staff are great honest "down to earth" people. Repairs are without a doubt the BEST in the area and costs are well within reason. In my opinion, they surpass any local dealership. 

Business response:

Thank you for taking the time to leave such great feedback! 

Sheila H.'s profile image
Sheila H. 
on Birdeye

12 years ago

I have been dealing with Japanese Auto for many years. I have always had great confidence and trust in them. It is so important when dealing with individuals who have the potential to give you bad advice or make suggestions that would cost you money to know that will never happen here! Great trustworthy team!! 

Business response:

Thank you for the positive feedback, we look forward to providing many more years of good service to you! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

12 years ago

Great people, great shop, great service! 

Business response:

Thank you! 

Skip B.'s profile image
Skip B. 
on Birdeye

12 years ago

Japanese Auto Masters has always been thorough, professional and fair when working on our cars, not to mention the quick turn around time. The staff are most helpful with any questions that we have. 

Business response:

We pride ourselves on top notch customer service and quality repairs, thanks for the feedback! 

Sal C.'s profile image
Sal C. 
on Birdeye

12 years ago

As usual a very courteous staff. Vehicle work was completed on time and at a reasonable price. I have been getting most of my work done at the dealership and paying to much. Japanese Auto Masters does the work and I don't feel like I am being overcharged. I have had several services here and plan to continue having all of my auto work done here. It is nice to find a repair shop that I feel I can trust. 

Business response:

Glad you are so happy with the service we provided and we look forward to taking care of all your vehicles in the future! 

Paul B.'s profile image
Paul B. 
on Birdeye

12 years ago

20+years of continued top notch professional mechanical service for all our family vehicles delivered with a family style interest. Will trust my vehicles to no other shop. 

Business response:

We greatly appreciate you being such an long term customer and we look forward to several more years! 

Bill D.'s profile image
Bill D. 
on Birdeye

12 years ago

My thanks again for taking good care of my car.It is wonderful to have the feeling that, in being able to trust you and your service department, the servicing of my vehicle is in good hands.Bill 

Business response:

Thank you for the nice review! 

Bill S.'s profile image
Bill S. 
on Birdeye

12 years ago

Always a pleasure to visit with Tom and Dennis and the service department takes care of my reason for the visit.Highly recommend to everyone for outstanding service. 

Business response:

We appreciate the positive feedback! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.