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JEGS Performance
- Auto Parts & Supplies
- Delaware, OH
About this business
Location details
101 Jegs Blvd, Delaware, OH, 43015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Worst customer service It took over 7 calls and 5 hrs to try and find my purchase, and its still not resolved! They sent the package to fed ex without my address! Still trying to get it resolved.
Failed to deliver order as promised My dealings with this company has to be one of the worst experiences I've ever had ordering parts. In March I ordered Powerstop brakes for my vehicle which were on back-order and wouldn't be delivered until May 15,2023. In March, I reviewed notification the delivery on the system, mentioned above, would be further delayed until the end of May. I immediately checked their website for a comparable brake system which could ve delivered in a much more timely manner. I found a brake set from R1... read more
False information regarding SOS coils Jeg's would not sell a set of SOS DUI-******* coils stating not approved by the EPA in NY State. Not true as noted by the manufacture therefore had to ordered from another supplier at a much higher price with not issue in selling in NY State. It appears the real reason Jeg's would not sell the coils is their price was not current.
Site does not tell the real story (should be zero stars) Ordered a set of 5 wheels. The site said that they would ship withing 24 hours. I called JEGS a week later to find out that they were on back order and I would not them for 2 months or more. I asked to cancel my order and get my money back... after reading other reviews I'm nervous about getting refunded. This company sucks. Sad.
Awful customer service Worst customer service I have ever received. Won't answer your calls and still has not shipped my product three weeks after I ordered it and now I can't get my money back.
Repeated dishonesty Jegs is a vendor for high performance motors and automotive parts. It used to be considered one of the best and most reputable sources for auto parts. I ordered a motor from jegs.com on Jan. 31st 2023. Prior to and during my ordering of it, they said it would be shipping out on February 2nd. While I was placing the order, they told me they would be happy to ship it to my friend's house, who is the mechanic installing the motor. The day after I placed the order, they sent me an email to inform me that the ... read more
Bad place to buy parts I bought a radiator cover for my chevelle I paid 47 dollars they site said it would fit my car but when I got it it was to small I had to buy a purchase label from them online to send it back it was like 13$ so I ended up spending like 60$ in all they refunded me just 12$ don't buy parts here they're scammers and you can't never get them on the phone
I ordered a ring for my car almost a month and a half ago, I ordered a ring for my car almost a month and a half ago, I never received my part and until now I have received my money, do not buy anything here, they are not responsible, order elsewhere and your parts never arrive
Bs 1 year ago today was the last day working at Jegs. When I started there I was planning on it to be the job I retire from. Then COVID hit. The customers were rude and cruel over delay issues that the whole world was dealing with. With the increase of calls to place and check on their orders we were made to do 9 and 10 days with a half hour lunch no breaks. The management became unsupportive. Telling us to not give accurate ETA's to customers on their back ordered parts. Questioning bathroom times and trying new phone syste... read more
Frequently asked questions about JEGS Performance
How is JEGS Performance rated?
JEGS Performance has a 4.3 star rating with 23,016 reviews.
When is JEGS Performance open?
JEGS Performance is closed now. It will open at 7:00 a.m.