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JEGS Performance
- Auto Parts & Supplies
- Delaware, OH
About this business
Location details
101 Jegs Blvd, Delaware, OH, 43015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Sent me wrong part, made me pay to ship to exchange for what I originally ordered First and foremost, I am not "returning" or "exchanging" a product that I ordered, I'm sending back what they sent me because they sent the incorrect part. The return policy shouldn't apply here. Then, on top of that, I have to pay for their mistake by covering the shipping? Won't be doing business with them again. I ordered two tires for my project, went to mount them and noticed they were two different size tires (labeled the same, but one ti... read more
Wants promotion and not a review I called to get help installing a part that had no instructions on install and they had no diagram either at Jegs but he would have the team that did call and or email me the next day. The part I ordered also came with hardware that didn't fit the item it was included with and I had to grab hardware leftover from other builds to make it work. Weeks have gone by and no call or email. The only email I have gotten is the Jegs email x 2 now wanting a review but it isn't a review if you only want ... read more
Calipers Ordered 12" measuring calipers and they arrived broken and full of metal shavings. They charge you for a discount FedEx label to return them. Worse case scenario I'm out $12. It was my first purchase from them and will be my last.
Misleading and poor service Ordered a set of rooms from Foose thru Jegs on 10/10. Cancelled on 12/29 because had not been received. Had to keep calling for status. And when I did, they would call mfg and I kept getting put off 1 month. To top it off, they charged my card on 10/10.
WORST Customer Service EVER Had a part on backorder, because JEGS like to sell parts they don't actually have in stock. Then they got my address wrong (I'm in Germany) even though I spelled it out for them multiple times. I sent 4 emails over the course of 3 months and called twice, trying to get this straightened out to make sure I'll actually get my part when they ship it. Never heard back from them and have no idea where my order is going to end up. Order tracking is still showing the wrong address.
Very poor customer service Very poor customer service. Excruciating hold times. Will not stand behind products they sell. Don't use Jegs
Not a good company I ordered an engine stand, they advertise if you order by 4 pm it will ship that day. 5 days later it finally shipped. It was damaged in shipping, I went to Fed Ex to see what was left of the product, not much. Called customer service, spoke to supervisor. She offered me a refund, nothing more. Big deal they offered me a refund on something I bought but never received?. Really? Thats customer service? I went to local Napa and got a better engine stand for less, took it home on the spot.
No parts but takes your money They lied said they had the part. They lied said fedex had it. There is no part two weeks later. There is no part even in stock now. So they told me fedex had it at the boarder...absolute bull$#*!. DO NOT ORDER FROM THESE LOSERS. It has cost me a bunch of money and time and I NEVER got the parts They don't deserve the one star. I have never hated a company as much as I hate these guys. I was all excited to tune up my truck. Now I am screwed. Any other company could have got these parts. I had to... read more
CROOKED AS A DOG'S HIND LEG! They will purport to "sell" you PRODUCTS THEY DON'T HAVE and leave you waiting for A MONTH while they are so-called "processing" your order! The make ordering products (they may or may not get to you...sometime, eventually, maybe) EASY all over their website but to cancel it there one and only one way. WAIT FOREVER for them to pick up the phone! I've just learned the hard way...DON'T DO BUSINESS WITH THESE SCAMMERS!
Frequently asked questions about JEGS Performance
How is JEGS Performance rated?
JEGS Performance has a 4.3 star rating with 23,016 reviews.
When is JEGS Performance open?
JEGS Performance is closed now. It will open at 7:00 a.m.