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JEGS Performance

4.3

About this business

Location details

101 Jegs Blvd, Delaware, OH, 43015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 11:00 p.m.
4.323,016 reviews
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Logan E.'s profile image
Logan E. 
2 years ago

False advertising of "Same day Shipping" Placed an order on 2/8 at 10:30 a.m.their time. Site clearly tells you orders will go out same day if ordered before 7pm. Received a processing email on 2/9 and when I called was told it isn't being shipped until 2/13! Called customer service and was told because I ordered it on Wednesday it won't go out until Monday? Already lost 2 days on a part I needed right away. Told them to cancel my order and I'm hoping thats not another issue. Will never buy from them again. 

Greg C.'s profile image
Greg C. 
2 years ago

Wire wheels Ordered wire wheels 8 months ago each time they were ready to ship which were at least three times I I get an email saying they are still on back order and they gave me a new shipping date which never happened. Finally I called the manufacturer and the wheels I ordered through Jegs the manufacturer said they never received an order. Total waste of time and the numerous times I called customer service I was left on hold forever and sometimes the call was dropped with no resolution, these people are useless and I w... read more

Brian K.'s profile image
Brian K. 
2 years ago

Horrible customer service I ordered a set of suare port small block chevy headers. They sent me oval ports. Called them and after 45 min finally got thru to customer service. They made me pay for the return shipping to exchange for another set. When the replacement headers come in they were also oval port. Spent another 30 min. Waiting to get thru to them and told them that they sent me oval ports again and the do not match the description on their website,I sent them pictures of the headers and they confirmed that they didn... read more

Doh H.'s profile image
Doh H. 
2 years ago

Ripped off! Never buy with this company I bought a TREX front grill for a 2021 jeep rubicon unlimited. I received a defective part (the grill did not cover the entire area). Received a partial refund even though their a mistake. Bad service! 

Byron S.'s profile image
Byron S. 
2 years ago

Jegs Thieves Ordered a Carburetor in Nov 22. The carb was not installed until January. The carb was defective and dumped fuel onto the intake. Return was initiated before the 60 day return policy was expired, Jegs charged am 104.00 for restocking a defective product. When I called to talk to them the customer service representative was very nice but wasn't allowed to correct the issue. I was told that it is Jegs policy to charge customer restock fee for defective parts. Jegs is a company with theft of their customers money s... read more

Steven P.'s profile image
Steven P. 
2 years ago

TERRIBLE CUSTOMER SERVICE Purchased a product and called 3 times and got the run around. Employees keep saying product is in the warehouse and shipping today. Material never shipped No one can communicate where the product is so I hopefully cancelled the product I will NEVER buy anything from Jegs again. 

william h.'s profile image
william h. 
2 years ago

William harwood I ordered a engine from jegs on july 16 2022 it was to be shipped on sept. 4th 2022 it is january 26th 2023 And still no engine my biggest porblem with them is it was supposed to be in stock now they say it will be shipped in march I am one mad customer 8 months is way to long do not buy from them 

Bradley T.'s profile image
Bradley T. 
2 years ago

Waited Forever to end up cancelling I ordered 3 items in March of 2022. 2 shipped and 1 got delayed 4 times. After being told it was gonna be over a year from my original purchase date I tried to work with them and go to a different item. Tech line wouldn't even take $1 dollar off the pricing even though it had already been 10 months. Even $20 off a $160 item I would have been okay with. I'll never buy from them again. 

Dan J.'s profile image
Dan J. 
2 years ago

$4000 blower that took 10 month to tell me it was discontinued. I got the runaround for 10 month kept calling same answer,you people said you were calling vender that was bull dust. Your mission statement is don't loose your place in line by canceling. Well that's a crock.Finally the person I ordered it from tech guy 10 month to the day called them he made the call for real this time because he call me back and said they discontinued that blower, 10 month they had my $4000 dollars.piss poor business,BEWARE. Not happy all don... read more

Frequently asked questions about JEGS Performance

How is JEGS Performance rated?

JEGS Performance has a 4.3 star rating with 23,016 reviews. 

When is JEGS Performance open?

JEGS Performance is closed now. It will open at 7:00 a.m.