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JEGS Performance
- Auto Parts & Supplies
- Delaware, OH
About this business
Location details
101 Jegs Blvd, Delaware, OH, 43015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Back Order BS Both JEGs and Scat Procar seats Co. Are very bad in getting details on shipping. I've been waiting now over 4 months and I have to call about a seat back order to get any updates. I have been getting the same BS answer every time I call. Both get Zero Stars from me.
JEGS Brand Head Bolt Failure Ruins NEW Engine Product review is concerning these bolts. https://www.jegs.com/i/JEGS/555/*******/*******/-1 Extremely disappointed in being R&D for JEGS. I used a set of their "Made in the USA, of quality materials" head bolts in a really nice engine expecting the product to have the quality that other products I have previously ordered and used had. I was expecting a quality product that was well researched and tested and it was garbage. I followed their instructions to the letter for torque s... read more
Breaks Ordered breaks. Took my truck apart to realize sent two right break pads no left. They promised to overnight and didn't. 5 days later finally got the right part with an apology after being sent the wrong part and lied to about overnighting the correct part. Had to borrow my neighbors car for three days just to get to work. More of an inconvenience than anything.
They made an error, but would not take reasonability for it, then lied. Had a good deal on some Traxxas RC items. Placed order, month later they canceled because item was discontinued. That was not true, this simply did not honor their pricing.
BE CAREFUL! They start 90 day return on day they ship item, but if you need to return an item it doesn't matter what day you ship it to them. When they receive it is when they decide on amount of refund. Don't know about anyone else but I can't control when Fedex will get it delivered to them. Double standard. BE CAREFUL! I'll deal with SUMMIT FROM NOW ON!
Lousy customer service Jegs sent incomplete parts out twice. Cant get thru on customer service. You need 30 mins to an hour to be on hold to speak to someone. No product support. I have to pay again in hope that they are sending out complete parts (which they did not). So tired of hearing that poor customer service is because of covid. My best bet is to modify the pieces myself and make them work. Jegs is not going to help me out. Use summit their customer service is much better
Lets be honest. This is not a auto parts store. Its pray to god the part is right and will work. Customer service and for sure the commercial auto repair industry this company has no coloration. In the instance of sending a defective component out to my facility and speaking to a person that had to had two years expeirence in something other than automotive tried to say no auto parts stores pay labor claims. THAT WOULD BE A LIE> all real auto parts stores do. AZ NPA CQ and reputable company that is. So keep your crap parts a... read more
Bad customer service Simple question. Extremely rude customer service. Imagine what happens if there's a problem. Take your money where it's appreciated.
Never using again Spend thousands with them every year - have a product fail 2nd time it's used and was told to pound sand. Will never buy from them again
Frequently asked questions about JEGS Performance
How is JEGS Performance rated?
JEGS Performance has a 4.3 star rating with 23,016 reviews.
When is JEGS Performance open?
JEGS Performance is open now. It will close tomorrow at 12:00 a.m.