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JEGS Performance

4.3

About this business

Location details

101 Jegs Blvd, Delaware, OH, 43015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 11:00 p.m.
4.323,016 reviews
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Omar M.'s profile image
Omar M. 
2 years ago

60 days for order to get delivered and did not arrive Took 60 days and after I asked them they said the order is still on the backorder and not received from the vendor. I requested a deadline they gave me 29th of November and as well didn't get delivered. I requested my money back and never again to order from them 

Robert D.'s profile image
Robert D. 
2 years ago

Never Again! I bought a Griffin dual electric fan radiator for 1000.00 along with a lot of other parts for my 72 Chevelle. When I opened the box for the radiator, 90 days later, I found that it was the wrong part. Even though it was still brand new in the box they would not take it back. I even asked if they would give me a break on the transmission cooler that I would need as they sent me the radiator for a manual transmission vs the automatic with an internal cooler like I ordered. 

Jenn P.'s profile image
Jenn P. 
2 years ago

ATK crate engine from Jegs failed imediately after install. ATk 350 Crate Engine from Jegs failed immediately blowing white smoke after install. 45 minutes on hold with Jegs to send me to ATK. ATK warranty only allows $50/hr for labor repair. ATK customer warranty guy was horrible as he said, "It is what it is". 

Ben L.'s profile image
Ben L. 
2 years ago

Jegs sent wrong parts but won't exchange their error over 60 days I have spent over 10k in parts with Jegs for my '65 mustang build. The new engine and transmission had the wrong size flywheel and clutch and they won't exchange the new parts for the correct ones. Their fault, but I have to pay. $800 additional cost to me for their mistake. Horrible way to treat the customer. Unbelievable. Ben Larson 

Sebas L.'s profile image
Sebas L. 
2 years ago

Customer service lied about order Apparently they wanted a wire transfer. I don't know why they have the option to pay with credit card but I guess that was issue. I called customer service to check what was going on and they said that my order was in process. It's been several business days and I have not received anything about my order. Another Customer service rep said my order was deleted because I didn't send the wire transfer… 

Charles W.'s profile image
Charles W. 
2 years ago

Terrible Service Web shows items in stock to make you purchase, After purchasing you contact them and they tell you your orders is on back order and would receive in two months! Cancelled order will NEVER shop with them Again! Should have read reviews First! Put yourself out of Business! 

Danrae B.'s profile image
Danrae B. 
2 years ago

Sen795167t item back and they said they never received it and would not give my money back. My son bought the same item and I sent this back. Jerry claimed they never received it after Rob had just told my they had. Would not issue a credit. Will never order again. Rip people off. Danrae Babbitt order # C******* 

Jay M.'s profile image
Jay M. 
2 years ago

Horrible Customer service Horrible customer service. I ordered shocks for my truck and they have now sent me the wrong item twice. The first order they sent me 4 front shocks, I had called them to get the part numbers before ordering but they still charged me to return the items. The second order has the correct part number on the packing list but the shocks are not for my truck at all, after calling the manufacturer I found out Jegs sent me shocks for a car. I called today to return them and was told I would have to pay gai... read more

Mike C.'s profile image
Mike C. 
2 years ago

This place is a joke They say it's in stock then you order it's not in-stock so you cancel order within a hour ask for a return on credit card then they bill it and send it anyhow 3 days later 

Frequently asked questions about JEGS Performance

How is JEGS Performance rated?

JEGS Performance has a 4.3 star rating with 23,016 reviews. 

When is JEGS Performance open?

JEGS Performance is open now. It will close at 11:00 p.m.