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JEGS Performance

4.3

About this business

Location details

101 Jegs Blvd, Delaware, OH, 43015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 11:00 p.m.
4.323,016 reviews
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Craig D.'s profile image
Craig D. 
3 years ago

Jegs terrible service & Techs I bought Speedmaster pce305 1017 pistons, first they sold me the wrong rings. Then they sold me rings that I just found out they were also wrong after I thought I had made a mistake gapping rings. They never mentioned about a oil support ring, so I thought I screwed them up. They sold me another set of rings and they didn't fit. After a year of trying to get rings for the piston, and after 3 sets of wrong rings, I found out they can't get rings for the pistons and told me they are not being made... read more

Ken W.'s profile image
Ken W. 
3 years ago

Wrong order shipped with a extremely slow response Do not every buy anything from this company the customer service is non existent and you will never get the thins you ordered without 17 phone calls i hate this place. 

Dylan S.'s profile image
Dylan S. 
3 years ago

Ridiculous Ordered new coil pack wires for my focus last Saturday and am just now getting them this Saturday just ridiculous it takes 8 days to ship a little box of 4 9 or so inch wire's only reason I'm not putting 1 star is the lady who answered when I called was nice and helped me. It's a shame 

Kelly O.'s profile image
Kelly O. 
3 years ago

Bought an OEM REBUILT RADIO Bought a radio worked great for bout a week then went black fuse good clip good the radio useless... 

Ryan T.'s profile image
Ryan T. 
3 years ago

Swindlers that try to pass refurbished parts as new. Good luck talking to a representative I ordered a new "factory replacement radio" for my F-150. When I received the item it was not a radio, but instead a face-plate for my console. On top of it being grossly misrepresented, it was clearly a refurbished items that they listed as "new". There was a rusted bold and retention clip as well as scratches on some of the buttons from vehicle wear and tear. I tried calling customer service (you must call; email is not an option) bu... read more

Michael S.'s profile image
Michael S. 
3 years ago

Customer service after purchase Before you buy try to contact customer service with a question and see if they answer. At on hold 4 different times over 40 minutes and no answer. Finally went on website and ask for a return slip and was charged for a return slip and couldn't get it printed so sitting on hold again. 

William V.'s profile image
William V. 
3 years ago

Need zeros not stars Sent the trans back to Jegs and got one from Auto Value on 03/21/2022 and will install this am. It took 3 business days (not counting Saturday and Sunday) to get it, should have gone to Auto Value in the first place GRrrr! Lesson learned the hard way! FYI the torque converter was supposed to ship on 3/30/2022 if I can believe them after 3 empty shipping promises? 

William V.'s profile image
William V. 
3 years ago

Need a ZERO star rating Jegs rep promised speedy delivery of a transmission with torque converter for my work truck, trans came but still waiting for the torque converter for 3 weeks now. They lie to get your $$ and then leave you waiting. Calls to them are put on hold for up to 2 hours. The 3 people talked to all promised it will ship, the last stated shipping on the 15th and will get email notification, 03/15/2022 has come and gone and NO shipping notification. On hold, again to find out where is my order? DO NOT TRUST THE... read more

James B.'s profile image
James B. 
3 years ago

Lack of EMPATHY & PROFESSIONALISM Hello. My name is james. Jegs sent the wrong part. Mind you im a truck driver and my car is in the shop On a jack im hving to pay daily fee. So i use the Online chat and the rep was very nice to direct me. Her name was jenni. P... she seem to be the only Person being kind. So i asked to be sent out the Correct part without having to pay anyting and the Correct part was sent But i also for the incovience of having to pay extra Daily storage fee plus not being able to drive my car Once i arriv... read more

Frequently asked questions about JEGS Performance

How is JEGS Performance rated?

JEGS Performance has a 4.3 star rating with 23,016 reviews. 

When is JEGS Performance open?

JEGS Performance is open now. It will close tomorrow at 12:00 a.m.