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JEGS Performance
- Auto Parts & Supplies
- Delaware, OH
About this business
Location details
101 Jegs Blvd, Delaware, OH, 43015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Extremely long wait times and inaccurate information sent Ordered an overpriced item that was in stock and available to ship. Within hours received notice that the item could not ship from distributor for 10 days. Sent two different versions of Email, one by reply the other through PayPal to cancel my order. Within 8 Hours I get another Email saying my order has shipped. Over thirty minutes on hold trying to make sure it is canceled. Communication within the company is not good at all. I finally got hold of a customer servic... read more
Always wrong parts or missing stuff When you talk to there (professionals) and they get you the wrong stuff you will have to pay for the shipping again. To get the right stuff or the missing stuff. What I was told was he didn't order the stuff so he didn't miss anything. How professional but if i wanted the stuff i would have to pay shipping again. If it was in the box the 1 st time i wouldn't have to pay shipping two times. Lets just say to make my day better i just payed shipping again i was getting no where with will you ... read more
DISAPOINTED I ordered my part on Jan 21 2022, and was assured I would received my part, although other com. Had said it would be a few months, six week's this has been going on. I have talked to Tim, Ben, one other person who I did not get the Name, and Cheryl who I was told was a supervisor, All who informed me that my part was in the warehouse and would be shipped that Friday 'today a week Later after being on hold for 38 min. I ask for a manager, I talked to Pierri was his name, who I felt was eager to cancel my order, al... read more
Desptive sales techniques Make sure everything pictured in the kit is actually in the kit. Bought an efi from jeggy half the parts pictured not included in the kit. Only 600 bones more. RETURN...
Jegs There trash I made on order on November last year never got a tracking number I called like 4 times nicer got a tracking number now they said it was deliver on the 16 called again lady said on the 24 of December and the last lady I talked to on the 18 if it was on December 24 I was of town for Christmas never got a tracking number and now they said contact PayPal I called PayPal they said they can do anything no more so I lost 2600 just like that order from summit don't waste your time with jegs
Customer service and tech support Worst ever customer service 28 minute hold just to get to a CSR then another 5 minutes to get to a tech that didnt know the diffrent parts of a wheel. We were eventually cut off (i think) so a 30 minute phone call turned into zeropurchased wheel sets.
Shipping Paid for overnight shipping week later no parts no calls back. I'll stick with summit place has gone to $#*!
Poor Customer Service Was looking at a motor to order the first of November 2021 and cart said motor would ship the middle of November so I called and ordered the motor on November 8th and was told motor would ship Dec 15th. So on Dec 15th I call jegs to inquire about order and was told they would call vendor to check on order. After checking with vendor I was told it would be another 2 months before it would ship. So I asked about being compensated for the delay as I was planning a trip as soon as I got my motor in. Was tol... read more
Terrible Service Terrible Products Bought a transmission from them and I kid you not a day and a half after I got it installed it went out again. Called them and they said to take it out and send it back so I had to pay another $750 to get it taken out all because their product was junk. They did not make it right or help with the second installation charge after their junk part went out after about 100 miles of driving. Never buy from jegs. Terrible customer service terrible parts terrible morals and values. I both figurati... read more
Frequently asked questions about JEGS Performance
How is JEGS Performance rated?
JEGS Performance has a 4.3 star rating with 23,016 reviews.
When is JEGS Performance open?
JEGS Performance is open now. It will close tomorrow at 12:00 a.m.