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JEGS Performance
- Auto Parts & Supplies
- Delaware, OH
About this business
Location details
101 Jegs Blvd, Delaware, OH, 43015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Never got half of my order. I ordered the door lock buttons for my 4 door F150. I paid for 4 lock buttons in total but only got 2 about a week later. I called and explained that I ordered and paid for 4 of them and only got 2. I waited patiently for another 2 weeks and still did not get the door buttons for the other two doors in my truck. I called again and explained what happened and was told they would ship them out. Now 3 weeks after that second phone call I still have not gotten my door lock buttons. I am done being pat... read more
JEGS is GREAT! JEGS is GREAT! The only people I go to, forget those other guys. They have cool knowledgeable techs, and if they do mess up and send me something that doesn't work the customer service dept is super helpful and willing to make it right. Unlike those other guys who make me jump thru hoops to fix their mistakes! I've been doing business with JEGS for years and will continue to do so. Show more
Hi guys Hi guys I ordered a couple parts from you for my car project. Overall it was a great experience except and item showed in stock and then you sent me an email that it was on backorder for 2 weeks. Other than that thank you for the experience. Show more
JEGS is a high performance auto parts website JEGS is a high performance auto parts website. They have fast shipping, good customer service, smart staff, great selection of quality parts, returns are not a hassle, and they do price match. I would place 5 stars but i never ordered from them, i read many, many reviews of this site, and just passed it on here.
Advertised part unavailable. Purchased an item, 8 days later they sent an email and said it was back ordered, two days before that they said it would ship next day. Cancelled the order, they told me they would refund me after they notified the manufacturer that I cancelled. This was not a special order item! I thought I was dealing with Jegs not some unnamed manufacturer. So they are basically holding customers money for days then notify it's unavailable then take days to refund.
STILL WAITING! Horrible service! Week after week it's another excuse as to why I have not received my shocks that were ordered over a MONTH AGO!
Returns... I purchased 2 griffin radiators within 2 month period, I ended up not needing them. (My mechanic was able to fix my original one in the car) Sent the two radiators back full refund including the refund for the insurance I also purchased for them, now I'm out 419.00. One radiator cost me 1100.00 the other 800.00, I bought two not knowing exactly which one would have fit, its a 71 firebird. Apparently they charge restocking fee, which is OK but they do not give a refund on the tax I paid if they have to charge a res... read more
Awful policies/pattern of sending wrong parts I made an order of almost $10,000 and my order was missing 1 rear shock. I called and they said they would send another one. I got the wrong shock (a front shock). I called again. They refused to send me my missing part that I already paid for and held it hostage until I sent back the wrong part they sent. JEGS still refuses to call me to make the situation right.
Very rude customer service The guy on the phone literally told me I'm an idiot when I signed up it gave me an option for free shipping. I put my email in it got the code and now it says free shipping on orders over $350 well with all the rest of the reviews, no wonder, this company sucks
Frequently asked questions about JEGS Performance
How is JEGS Performance rated?
JEGS Performance has a 4.3 star rating with 23,017 reviews.
When is JEGS Performance open?
JEGS Performance is open now. It will close tomorrow at 12:00 a.m.