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JEGS Performance
- Auto Parts & Supplies
- Delaware, OH
About this business
Location details
101 Jegs Blvd, Delaware, OH, 43015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
False advertising Was rudely informed by a supervisor (Chris) after escalating a price issue that "They don't legally have to honor the shown price". They also have been having "this issue all week". I will be taking my business elsewhere to never return, hope it was worth the $20.
Do not buy from jegs I ordered a product they're selling on Amazon and it still hasn't shipped and it's already two weeks. And this is a very small item, can you imagine if this was a $6,000 transmission, horrible service. On the advertisement in Amazon it says it will ship in a couple days. I try to get a hold of them no answer. I normally buy from summit, never had any issues like this with them. This is the last time I do business with them, I will spend more money with summit and never again with jegs
Scamming Customers for shipping and restock fees Jegs sent the wrong parts, then refunded me $30 less than what I paid. They sent part that did not fit the vehicle at all. Kept the shipping charge, then took the shipping cost of the returned item. Then have the nerve to charge a restocking fee.
OIL PRESSURE SENDING UNIT/ DELIVERY INCORRECT ADDRESS SECONG TIME FINALLY NDA SHIPPING OMGZ! SUPERVISOR HAS NO ISSUE WITH HELPING OMGZ FINALLY A GOOD CUSTOMER SERVICE OUT OF 15 BAD CUSTOMER SERVICE REPRESENTATIVE! ONLY THE MEN WILL ASSIST THE WOMEN I AM NOT DISCRIMINATING BUT MAYBE SHOULD GET IN ANOTHER FIELD OF BUSINESS BECAUSE THIS IS THE OBVIOUS THAT IT IS NOT FOR WOMEN TO ASSIST IN THIS FIELD AT ALL! THIS WAS A SIMPLE FIX WITH INCORRECT ADDRESS. YES! SOME MEN DO NOT DESERVE THE HONOR OF HANDLING CUSTOMER SERVICE AT ALL E... read more
Started out good; turned into a puddle of poo! NEVER AGAIN JEGS I ordered over $8000 of automotive items from Jegs in June. This included an ATK crate engine, headers, fluids, fuel pump, shifter, hoses and other items. The sales rep (Bert) appeared really helpful and knowledgeable, and we talked over a 4 day period before I finally decided what I wanted. Bert assured me that all of the items would work with my 1987 El Camino. The first items to arrive included the shifter (over $400) which would not work with my application ... read more
Poor customer service and incorrect information on product fitment. I purchased a set of (incorrect) piston rings based on their websites incorrect fitment info. JEGS wont make good on an exchange for the correct rings. They said 30 days had past since the purchase date, so they couldn't do anything. The reason 30 days had past was because I was waiting for backordered parts (due to supply chain issues) and could not send the engine to the machine shop. The incorrect rings cause a 10 gram imbalance issue and the rotating ass... read more
Terrible customer service Ordered a toolbox beginning of October, was told it wouldn't ship until late November. When it didn't ship I contacted Jegs about a status, no answer, it was shipping from manufacturer and they would be in touch. Today, December 7th still no email or update. So I check my account and they credited my purchase back to my card without explanation nor apology. This is my last dealing with Jegs (Jokes) for anything, plenty others such as Summit, 4x4 online, etc..
Wait time for parts is ridiculous. Customer service I can't understand due to strong foreign accent I am fed up with long wait times for common parts. 6 weeks for a damn slip yoke from an American based company TCI. You people need to get it in gear and bring back good customer service with people on the other end that speak English and hold your vendors to a higher standard on behalf of the customer.
Would give zero stars if I could Ordered a 4L60E transmission for a 2002 Silverado. Ordered it then had to drive an hour and a half to go pick it up from the shipping places because it'd be another week or so before they could maybe deliver it. Then once we got the transmission in and programmed it only had first and second gear. Called the customer service for a return and got hung up on twice, then they said they'd send us exchange paperwork and hung up again. Now I'm in the phone with them to get the shipping tag to send ... read more
Frequently asked questions about JEGS Performance
How is JEGS Performance rated?
JEGS Performance has a 4.3 star rating with 23,016 reviews.
When is JEGS Performance open?
JEGS Performance is open now. It will close tomorrow at 12:00 a.m.