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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Didn’t follow instructions to decorate dessert for my fiancée birthday. Even though this was noted on appointment booking.
Business response:
Hi Felipe, Thank you for sharing your feedback, and I’m so glad to hear that you enjoyed the food and service. I truly apologize for missing your request to decorate the dessert for your fiancée’s birthday—it’s certainly not the experience we aim to provide, especially for such a special occasion. Your feedback is valuable, and we’ll be sure to take extra care to ensure this doesn’t happen again in the future. We hope to have the chance to make it up to you next time. Please feel free to reach out to me directly is there is ... read more
Guacamole corn dip had 10 chips on the plate. Absolutely ridiculous. Drinks were all ice with 2oz of liquid max! A few tiny sips and the "drink" was done. Brilliant tactic to give less to customers.
I recently visited Joeys with a friend in from out of town, hoping for a relaxed evening to catch up, but the service was disappointing. Our waitress, Maddy, did the bare minimum, making us feel like an inconvenience rather than welcomed guests. She didn’t check in on our food, offer drink refills, or engage with us at all. After we moved tables to accommodate a wheelchair user—a request we were happy to honor—Maddy eventually asked if I wanted another drink. I ordered a Louis Martini wine, which was delivered by someone els... read more
Unfortunately, our visit to this restaurant left a mixed impression. The place seemed dusty, which gave a feeling of insufficient cleanliness. The service was disappointing — we had to remind the waiter about ourselves, which made the experience less enjoyable. The food was decent, but it was noticeably stuffy and hot inside, making the atmosphere uncomfortable. Due to the overall level of service, we decided to leave a slightly smaller tip than usual. We hope the restaurant takes note of these issues and improves its servic... read more
We love coming to Joeys. It is our favourite restaurant. Great experience!
All of our servers were outstanding and very helpful. The service was excellent. The food was great and good value. The menu has lots of choices.
Hi We had the the Tuna and BBQ Chicken Salad - Just too much dressing that left it soggy and too stronger tasty Shame as it looked fantastic and Tuna was wonderful. Thanks
Business response:
Hi David, Thank you for your feedback! We're glad to hear you enjoyed the tuna and thought it looked fantastic. We’re sorry that the dressing didn’t meet your expectations and made the salad soggy. We appreciate your input and will certainly review our dressing portions to ensure a better balance in the future. We hope to have the opportunity to serve you again soon! Rubina Bedi Guest Service Manager, JOEY Sherway
Server was not friendly and seemed to be annoyed from the start. Didn’t refill water or coffee until asked. Bad attitude when asked if the chips in the guacamole was gluten free and was snarky when we told her the steak and sushi was supposed to be with salmon, not tuna.
I was not seated where I had booked a reservation
Business response:
Hi Gursakhi, Thank you for sharing your feedback with us. We sincerely apologize for the seating mix-up and understand how frustrating that must have been, especially when you had made a reservation. We always strive to ensure our guests have the best experience, and it’s clear we missed the mark during your visit. We appreciate you bringing this to our attention and will work to prevent this from happening in the future. We hope you'll give us another chance to provide you with a seamless and enjoyable dining experience. Th... read more
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 19,074 reviews.
When is JOEY Sherway open?
JOEY Sherway is open now. It will close tomorrow at 12:00 a.m.