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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
I wrote that I have a fractured ankle and requested a table close to the entrance. The host sat us further away, making me go up a few stairs even though there was an empty table right next to the door. And yeah, the table was the same size as the one she sat us on. So we just left at that point especially since the server took forever to come by.
The service was excellent but my biggest complaint is the quality of food for the money, minus the dessert as it was pretty good. Such a shame as the evening could have been perfect! Never again.
Unfortunately our experience was not the best and cannot provide positive comment.
Ordered kids pasta for 2 kids.... instead, 2 full size orders came out. We asked the waitress, and she confirmed it was full size; we also mentioned this is NOT what we asked for. Not only did we pay for adult meals, the kids didn't eat it all, making it a waste. (Hence reason for kids size). Ordered a bottle of wine.... but they brought out "tap" wine? We refused as this, and was only then informed the bottle we wanted was not available. Would have been nice to be asked first, before bringing us wine on "tap". Waitress... read more
Business response:
Good morning Jana, Thank you so much for writing in, I am so sorry for your most recent experiences with us. I would love to discuss this further in the hope to remedy this and truly apologize. I will contact you this morning at 11:00am if that is okay with you. Victoria Haufek Assistant General Manager
Great food, weak drinks. Hate spending 16+ and not getting a real drink.
Business response:
Thank you for sharing your feedback! We're glad to hear you enjoyed the food. We’re sorry to hear the drinks didn’t meet your expectations, and we appreciate you bringing this to our attention. Best, Kimberly Benitez, Reservation Coordinator
From entrée to Coffee service was slow. We had to chase down a server just to pay the bill.
The service was terrible. They overbook and use the colder upstairs area to accommodate extra reservations. The food also wasn’t as good as at the other location. He didn’t even give me a sugar or spoon for my expresso.
Food was not good and server was annoying. We were rushed and she kept on coming back every 2 min. I advise you to read the occassion of why the booking was made. I do not recommend it as a date venue.
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 19,074 reviews.
When is JOEY Sherway open?
JOEY Sherway is open now. It will close tomorrow at 12:00 a.m.