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450 Knights Run Ave, Unit 1, Tampa, FL, 33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolute terrible communication from start to finish. Missed an obvious opportunity to lock in rates, was told that my closing costs would only go down by the time we reached closing - instead they went up 10K and points were charged that were not disclosed all the way up until the day before I got my final disclosure and options were limited. Wasn't told my co-signer's credit was negatively affecting my loan terms so I can seek out an alternative. basically, everything that could have gone wrong, did.
Business response:
At PRMG, we have secured our reputation of being an honest lender that treats our customers with integrity. We want to apologize for any misunderstanding. This is not the experience most of our customers are accustomed to. We want to make sure this does not happen again, so please email us directly at feedback@prmg.net. We look forward to connecting and turning this into a much more satisfactory experience for you.
I was only seeking a letter showing I was approved for a specific amount. This lender stated that they would only request a Soft Credit pull and that I would need to submit bank statements, pay stubs, and other financial info. He wrote that my credit score would not be affected with a soft credit pull. I told him that I really wanted to pay cash for a home and would not need a loan. He said that his company limits the minimum loan amout to $100,000. He told me that this soft credit check would not affect my credit score. I s... read more
Business response:
At PRMG, our most important endeavor is to earn the trust of our customers. LMaisel, we’re disappointed by your feedback. We’d appreciate the chance to go over your concerns and appropriate solutions. Please contact us at feedback@prmg.net. We’re confident that we can turn your experience around, and we look forward to getting corrected.
I spoke with Jordan who was friendly, and professional! He told me he would get back to me and send me forms to see what I pre-qualify for. However that did not happen, I reached out a few times and never got a response.
Completely unprofessional. They do not care about their clients best interest and are only concerned with making sure you use them as a lender and try to force you to go with them as a lender even though their options are the worst on the market. When I chose a different lender they told my realtor to do whatever she could to cancel my deal and make me lose the house. They shouldn’t be in business.
I talked to him ONCE, the other 2 times it was his assistant and she did Not know what she was doing at all. I stopped communicating and I have YET to hear back from any of them. Lack of professionalism, communication and interest to help customers at the Very Least.
The people I spoke with were flippant and unprofessional. They were unorganized. After I authorized a credit check they argued that I didn't. As a result they made two hits on my credit file when they checked twice.
Jordan’s company was great through the pre-approval process. The issues started with the order of the Appraisal. Having worked in the Real Estate industry before I was somewhat familiar with the process. There were delays with getting the appraisal ordered, and then they could not get anyone to do it. I paid almost double to have it ‘expedited’ for a July 30th closing. We did not get the clear to close until 20 days later with the risk of losing the purchase. Jordan and his team wanted to blame the ‘difficulty of the file’ b... read more
I was pre-approved for a certain amount and I requested a letter so that I can put an offer on a house. I never received the letter and I also never received a response as to why I never received the letter. The house I wanted was sold. While I know this happens I would have wanted at least a chance to make an offer. When I was new I was in touch with some of his staff members but after I requested the letter I never heard back from anyone, no text, no email, no phone call. I haven't even heard from the realtor they put me i... read more
As soon as he learned that my income came from my own business, it was over. He rejected the application and asked for a great review. Another company, after learning my income and assets, immediately provided a pre-approval letter.
Jordan Vreeland has a 4.7 star rating with 719 reviews.
Jordan Vreeland is closed now. It will open tomorrow at 9:00 a.m.