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Katz's
- American
- Shenandoah, TX
About this business
Location details
19075 I-45, Shenandoah, TX, 77385, United States
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The worst sandwich I think I ever had. It was the monte cristo. I was so disappointed.
Service is extremely poor; waited over 25 minutes for a table ( was told 15 minutes). Waited another 10 minutes at a table with no waiter coming by to even take drink orders. Tables that were seated after us being served first were enough for us to just walk out. If you don't have kids and can sit at the bar, you will at least get served. If you have kids, don't bother with this place unless you're feeling lucky.
The absolute worst. Been getting food from here for over a year and almost 50% of the time the order is wrong. Then they act like it's your fault (or the drivers if you ordered through an app). Zero accountability and have lost hundreds in unrefunded food.
Have been there several times...not a fan! Very well mismanaged....last time we got our order wrong and had to wait a long time..the manager was sitting a couple of tables away and fid not show any effort in helping the situation. We are used to the excellent food and service at their Montrose location. I even suggested to management that they should close the Shenandoah location. Nothing to say about their ambiance ....
Disappointed. I grew up right across the bridge from New York City and worked in the city later in life. I have been to every kind of deli there is and especially Jewish delis. This is none of those! Sure the sandwiches have similar names and ingredients, but its not that good. If you've never been to the NYC area, you would never know. Asked for a turkey, cole slaw, and russian on rye = They gave me a rueben with corned beef. The waiter did the best to fix it and I got = corned beef, cole slaw, russian on rye. The manag... read more
Totally unremarkable. I got the Katz Pride Klassic Corned beef, which was flavorless in both the meat and Rye bread. My son got the kids chicken sandwich, and when I asked him how it was, he said it tasted like bread. My sandwich waited on the counter for a full five minutes before it was brought to me. The pickle was extremely acidic, and inedible. As a native New Yorker, I know good corned beef and Jewish Rye when I taste it, but you won't find it here. I would call this a "faux" New Yotk Deli, and not genuine in any... read more
Went in today. It has been a while. I had the Reuben on rye. I was shocked that the meat had been cut in half. Nothing like the pictures they have of it. You would think for the price they wouldn't shrinkflation it. Shame on them.
Pretty much the only place to get Matzo ball soup around North Houston. Which has been nice to at least have that for my Jewish deli fix , after moving away from a city where Jewish delis were plentiful and second to none. And where I lack motivation to drive down to Kenny and Ziggy's. (Which I highly recommend, only true Jewish Deli I know of in Houston but would love to know about more. If you know please let me know!) Sad to have found out after missing the bagel chips in my last 2 matzo ball soup orders that they no lon... read more
GABBY WAS THE WORST supervi who ignores customers for over 10 minutes while you try to order food she sat in the back drinking her soda while watching us wait and laughing with coworker
Frequently asked questions about Katz's
How is Katz's rated?
Katz's has a 4 star rating with 3,221 reviews.
When is Katz's open?
Katz's is open now. It is open 24/7.