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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
My worst experience ever staying in a hotel anywhere! Manager was not present and when the front desk staff connected me with him, he was extrememly rude and disrespectful and refused to refund the stay. The room door lock was broken, elevator was falling apart. With exception of location and parking, the hotel is in a terrible state and should be shut down or management changed. It stinks of pot everywhere! Bathroom, room, and beds are beyond dirty and there are bed bugs.
Business response:
Hello Richa Tiwary, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
Location is good hotel is not that great It’s average maintained motel kind of. Doesn’t have any breakfast Location is really good near metro station. Have limited parking
Business response:
Hello Raghunath, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay
I stay at la Quinta inn quite frequently and this is the worst one I have ever stayed in When I checked out No breakfast, rooms were nasty, one of the rooms I rented had a key lock that did not work and was never fixed for the entire stay. Towels had hairs on them. Our beds were never cleaned or made for the 3 nights and 4 days. The staff did not care about my rewards program or didn’t want to help me with it
Business response:
Hello Sergio, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
Not recommended , Too pricy for the level of Higiene . almost all , Needs better housekeeping .... Bathrooms had stains of use and sheets had blood stains also. strictly needs attention parking
Business response:
Hello Edwin, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with l... read more
Dirty dirty dirty A disgusting place. We couldn’t stay for the whole stay so we left after the first day and booked a Sheraton for 50 dollars more and was totally worth it. close to subway station so you can leave as fast as we came.
Business response:
Hello Aldi, Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
disgusted fear and praying for everything to be ok Allllllll!!!!!!! Just the location, if I was you, I really Will be consider in spending more 100$ or 50$ to staing in another Hotel, because this one is really scary, durty, unsafety in resume, horrible.
Business response:
Hello Diego, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for a... read more
unpleasant almost everything nothing much to like about
Business response:
Hello Arindam, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Bad No me dieron parkeadero para mi truck
Business response:
Hello Anita, Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we don´t always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.
una mugre cañería dañada, ascensor en mal estado personal que no habla inglés no hubo limpieza en mi estadía del cuarto muchos restaurantes cercanos y acceso al metro
Business response:
Hello de la vega, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommod... read more
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.