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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Dirty, shower didn’t work, nobody at the front desk when we got there so we had to wait around in the lobby
Business response:
Hello Glen, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Fair
Bad
Poor Le personnel ultra désagréable (tous) La saleté ds la chambre (chambre jamais nettoyée je pense) de la nourriture, un gand sale dernière les meubles, meuble de salle de bain non nettoyé ainsi que le miroir, cheveux partout.... je vais m'arrêter la pas assez de place. Nous avons fait 3 chambres, toutes identiques !! La literie et l'emplacement
Business response:
Hello BARBARA, Thank you for sharing this honest review and feedback about our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Bad Dirty room, bathroom had hair on it, manager was not around for 2 days, no one cleaned the room, front desk clerk was alone, no housekeeping, and we got overcharged
Business response:
Hello ￎﾘￎﾩￎﾜￎﾑￎﾣ ￎﾔￎﾙￎﾓￎﾚￎﾑￎﾣ, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,
só recomendo pela localização mas atendimento da recepção foi rude e não havia ninguém para ajudar com as malas. local os móveis muito antigos com aspecto de descuidados, além do carpete com cara de sujo cama confortável e banheiro limpo
Business response:
Hello Regiane, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights of your experience and gives us a chance to improve.
Fair
schlechtestes Hotel in dem ich jemals war Sauberkeit war unterirdisch, Cleaning Service nur auf Nachfrage!!! und selbst danach war alles immer noch dreckig Keine sauberen Handtücher, kein Toilettenpapier!!!! Schimmel an den Decken im Bad!! Toilettenspülung lief andauernd von alleine Dreckiger Spiegel, Möbel waren voller Dreck und nicht gereinigt Unfreundliche Mitarbeiter Obwohl mit Breakfast geworben wird, gab es keines! NICHTS
Business response:
Hello Ingrid, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provid... read more
Barato pero no acojedor El recepcionista se quedó con 4 dólares por la cara porque ninguno de los 8 días que estuvimos tenían billetes de 1 dólar... No cambiaron las toallas, nos quedamos sin papel higiénico, se embozó el wc, y lo peor, llegar cansado después de todo el día andando y encontrar que todos y cada uno de los días las tarjetas llave no abren y hay que bajar a recepción a que la vuelvan a programar. Buena relación calidad precio. Cerca de dos estaciones de metro de la línea 7 y conectado a 20 minutos con Manhattan... read more
Business response:
Hello j89.arq, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodati... read more
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.