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La Quinta Inn & Suites Arlington North 6 Flags Dr
- Hospitality
- Arlington, TX
About this business
Location details
825 N Watson Rd, Arlington, TX, 76011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Room keys didn’t work. Had to go to front desk no less than 20 times to reset room key. Very frustrating.
Business response:
Hello, we are very sorry to hear that you were having such difficulties with your room keys. This is an unfortunate part of those keys as they are sensitive to phones and magnetic elements so that may have been what was causing the issue. We hope to have a chance to better serve you in the future.
I got at property by 9:30 PM and my doubled king bed suite was not available. They offered just a room, double standard bed. Those beds could not fit us, as my kids are 6.01 and 5.11 and myself 6.04! Them as soon as a spare campaign bed arranged, we did go into a nice sleep! Issue them fire alarm went off. That alarm was a false one, but enough to have all the facility to be evacuated and inspected by fire department!
Business response:
I am so sorry. Im glad they gave you a rollaway, but we try to never overbook a room type. The alarm was not good but we have a sensitive system which is safer. My apologies.
The airport shuttle driver, Donald was rude and demanded tips. He even called me back after he dropped us off at the airport and told me we needed to pay for the shuttle. Not true! This hotel advertises a free airport shuttle.
Business response:
Thank you for taking the time to leave us a review. We apologize to hear about the interaction you had with Donald. We will speak with him as no one should ask for tips and that is unacceptable. We hope we get the chance to have you stay with us again, thank you so much!
Nice clean Property. Good breakfast. However the customer service I received checking in was not the best I paid in advance for my stay and got charged again at check-in. I asked the peeson at the counter and he said the charge was pending and it will be dropped. Fast foward at check out, I asked for a receipt and they said they will send it thru email. I never received it. Five days later here I am trying to dispute this with my bank because I got double charged. Will I stay here again, yes but please better train for bette... read more
Business response:
Your feedback is greatly appreciated, and we're glad to see you found your stay to be satisfactory. We're sorry to hear that there was some hiccups at check in and check out. When we receive reservations through our third party partners, we don't have access to folios for guests; the third party site normally emails and handles the receipt so it's something we can't control on our end. We hope to better serve you in the future and look forward to seeing you again.
I have been staying at LaQuinta for years around the world and it has progressively gone downhill. This specific location, I have stayed at a minimum of 6 stays over the years because it is so close to Six Flags and hurricane harbor. I am appalled that our toilet had poop smeared on the lid when we first walked in the room and did a cleanliness inspection. I was completely disgusted! Front Desk sent someone to clean but she began to tell me that it wasn’t poop and that it is something that comes up from the toilet it’s flush... read more
Business response:
I am so sorry. We are much better than that. Please let me know when you are due to return so I can take care of the first night. I am so sorry.
Business response:
Eva, so sorry this was not a great stay. Any details would be appreciated
Prefiero no comentar
Business response:
Gracias
Rude staff that were confused, had to wait 20 minutes for a clean room well over an hour after check in started. Skipping this establishment next time
Business response:
I am so sorry. I would love any details you might have. I know we had been sold out and sometimes houskeeping hasnt caught up but the rudeness really bothers me.
We were promised a king and double bed but they informed us they only had a king and a roll away. This is why we reserved ahead of time but they overbooked.
Business response:
I am so sorry. We are not sure it there was an unexpected stayover or what had happened, but we wouldnt do it on purpose. Please let me know when you are back in the area so I can make it right
Frequently asked questions about La Quinta Inn & Suites Arlington North 6 Flags Dr
How is La Quinta Inn & Suites Arlington North 6 Flags Dr rated?
La Quinta Inn & Suites Arlington North 6 Flags Dr has a 4.4 star rating with 4,913 reviews.
When is La Quinta Inn & Suites Arlington North 6 Flags Dr open?
La Quinta Inn & Suites Arlington North 6 Flags Dr is closed now. It will open at 12:00 p.m.