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825 N Watson Rd, Arlington, TX, 76011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The sink and the bathtub not drained well. The room smelled bad
The sink and bathtub not drained water well.
Upon check-in, our room was still dirty. Someone had smashed a sandwich in the bible, trash was left around the room and the bed looked dirty. We called down to the front desk but no apology was made, nor an offer to come up and clean the room. We ended up cleaning up the mess ourselves and stayed. Upon checkout we mentioned again, they apologized this time and told us that the manager would be calling us to discuss. We have never received a call. I cannot recommend this hotel location to anyone.
Given the price I paid for what is generally a good hotel, I was greatly disappointed. I have noticed the La Quintas are declining. The floor hadn’t been vacuumed... there was garbage in plain sight. The used bar of soap was left in the bathrooom. The table tops had stuff stuck on them. Did my own cleaning then we slept on top of the covers with our own blankets. Breakfast ended at 8am...
No staff to assist guest.
Business response:
Thank you for taking the time to let others know about your experience. Please accept my sincere apology for the inconvenience you experienced. It was our pleasure to have you stay with us and we look forward to your next visit!
Check in was a nightmare. The hotel was booked full, upon arrival was told the room we had booked for weeks wasn’t available. It was a two double beds and a couch. The check in guy apologized and said he would discount our room and bring us a roll away bed. An hour goes by no roll away
Business response:
Thank you for taking the time to let others know about your experience. Please accept my sincere apology for the inconvenience you experienced, and thank you for allowing us to make it right for you. It was our pleasure to have you stay with us and we look forward to your next visit!
This was the dirtiest place I have ever stayed. For over $200 it was a complete joke. The first room hadn’t been cleaned. The toilet was filthy and there were bits of garbage on the floors. I guess they didn’t vacuum. The replacement room not much better. Smears on counters, sink clogged, light switches filthy. I understand Covid staff shortages, but this would’ve been unacceptable as a $40 room. Never again for La Quinta.
Business response:
Thank you for taking the time to let others know about your experience. Please accept my sincere apology for the cleanliness issues you experienced. I will make sure my housekeeping manager see your comments and resolves this today. It was our pleasure to have you stay with us and we look forward to your next visit!
Horrible! We walked in to one room and there was hair in the toilet and it smelled like pee. The sink was dirty, the floors were dirty and the only thing that seems clean was the bed. We moved to another room and it was dirty as well. We were extremely disappointed because we did not pay cheap.
Unpleasant stay I waited 25 minutes for someone to show up at the front desk and complete my check in. A young man walked in and was clearly annoyed that I was there. He said, "sorry, I had to deal with a situation. Some guy overdosed." I get that these things happen, but I would highly recommend not share that information with people coming in to stay there. Needless to say, it was a sleepless night.
La Quinta Inn & Suites Arlington North 6 Flags Dr has a 4.4 star rating with 4,913 reviews.
La Quinta Inn & Suites Arlington North 6 Flags Dr is closed now. It will open at 12:00 p.m.