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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Front desk people rude
Business response:
We appreciate the 10 and apologize we didn’t create a better experience for you during this stay. Please know that we will continue to work with all of our staff to ensure friendlier customer service. Also, we wanted to thank you for taking the time to give us your feedback about your visit. Please know that we take these reviews very seriously and use them to improve our ability to meet and exceed our guests’ expectations going forward. We hope you’ll consider giving us another chance in the future.
Was extremelly dirty with limited maintenance and both times the guests nxt door were making loud noise
Business response:
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.
It is very dirty with limited maintenance. noisy guests
Business response:
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.
Owner lets broken & damaged things stay that way: elevator, bathroom door, torn wallpaper, badly stained tub… And terrible (powdered?) eggs daily with apparently same sausage patties put out next day— couldn’t cut them
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
Good shuttle service
We have been staying at this location for 4 years now and it’s gotten worse every time. This time it was terrible we checked in and our keys didn’t work went down stairs 3 other people had the same issue. Got new keys only 1 worked. On our last night our neighbors had the same issue with their keys. Side and back door wouldn’t unlock the doors my husband just pulled on both they opened so not secure then twice while we were there the elevator wasn’t working had to walk up and down 3 flights of stairs multiple times with all ... read more
There was a dead roach smashed on the wall.
Good spacious room, the tub was NOT good, There was a young girl in the food area incharged that day; as requested to clean bathroom and make beds clean towels; NASTY little individual. She answered…. that just depends of how many days we’d been there
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,502 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.