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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Me hospedé desde el viernes y el día sábado no me limpiaron la habitación, y además de eso recién llegado en el baño había un mal olor y era la cortina de la ducha al parecer no la lavan El desayuno no estuvo a la altura de toda la gente que se hospedó ese fin de semana
Business response:
Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests, and it seems we fell short during your stay. Please accept our sincere apology.
I regret booking and wasting my money there Our room was filthy we chose that location for the pool to then be told she we got there that it was out of Order then to make things even worse we called the fron to get extra pillows because the ones we got were flat the bed had black stains on it we killed not one or but 3 spiders in are stay the list goes on oh and from desk we’re not helpful at all total waste of our time and money so disgusting an disappointed There was nothing to like if I could give it a zero I would
Business response:
Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests, and it seems we fell short during your stay. Please accept our sincere apology.
Disappointing
Ok. one of our rooms was very shabby, the bathroom mirror's frame was loosing its paint the fan was rusted out, the whole room looked very abused. Staff was nice, location was close to the airport
Business response:
Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon!
Rude morning staff I was traveling with my old mother. We checked out at 9.30 AM. As we were about to depart, my car battery was dead. I called AAA. I asked the front staff to let me stay in the room for a couple of hours till AAA arrived and changed my battery (mind it, it was still 9.30 AM). She said, I already checked you out, and the cleaning staff will start cleaning the room. I pleaded for my old mother, and finally, she gave me the key on the pretext that the cleaning staff would be inside.
Business response:
Thank you for your direct and genuine comments. Rest assured; we will be looking into the comments you have made about your experience with our front desk staff. We hope to continue to have you as our guest and look forward to another chance to serve you. Your feedback is taken seriously, and we are taking steps to make the guest experience even better.
Never again. Didn’t feel clean. Was not worth at all what we paid. I had red hairs in my towel that I noticed rubbed off on my body as I was doing off. My hair is black. There were Bobby pins by the front door when we first got into the room. The tub looked as if it had never been cleaned before. Convenient location
Business response:
Tanisha, we appreciate all feedback from our guests, and we thank you for bringing these issues to our attention. We will be sure to use this opportunity as a coaching moment for our staff as we make every effort to improve our operations. We hope to better serve you in your future travels.
adequate Read above I can not believe the manager has not painted over the grafitti all patrons see in the elevator on the door that faces everybody and other abuse done in the elevator. It has been there for some time. I would fire the Manafort permitting it Togo on so long.OK
Fair
not worth price. better breakfast no pool.did not let us know it was closed
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,113 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open at 12:00 p.m.