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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Mediocre at best Dirty room, needs paint, bathroom updates, pool was “not working”, breakfast was bland, other travelers smoking mary jane at 3:00am in hallway. Located close to downtown
Muy mal cancele y la chica de recepción me dijo no funciona la alberca puedes cancelar cancele y aun
Bad A/c no good
Pay attention That when I booked through yall. It was the last of my funds and yall booked me into a fully booked hotel. No rooms available. Hotel staff didn't help and most of all yalls booking staff offered no sense of assistance. No help. Nothing. Guess where me and my recently injured back slept that night with a girlfriend and a dog. You guessed it. In texas in my very hot small car. Not sure if I'll be booking with you anymore. AS I can't afford to risk not getting into a place again. Then not receiving any help with i... read more
The manager has not respond the stay and accommodation was the worst I’ve been to don’t want to book again. The property was ok but the AC was not cooling the room is was hot in the hallways and the service guy was horrible. We weren’t in the room 10 minutes and wouldn’t refund. No accommodation to the room. The outside looked nice and location was ok
Business response:
Hoxha, please allow us to apologize for the experience you had at our hotel. While we cannot control each individual's level of comfortability, we will do everything in our power to properly clean, disinfect and maintain our rooms. Your room, for example, was recently equipped with a brand-new air conditioner unit, which is why we were a bit shocked to learn of your experience. We did check the unit and can confirm it has been working at maximum efficiency. We thank you for your time and appreciate you bringing your concerns... read more
I had to switch room cuz the first one was soooo outdated and looked nothing like the pictures. The second one was no be Dirty/out dated The staff was nice
Business response:
Tierra, it appears that we did not meet your expectations and our own high standards. I would like to apologize for the condition of the room. Rest assured we will be speaking directly with all the team members who played a role in your experience. We will use your feedback to help us understand and develop winning habits for you and guests alike. Hope to see you again soon!
Razoável, porém sem área de lazer. Infelizmente ao ir usar a área da piscina encontrei ela fechada, "em manutenção " porém pelas condições do lugar esta mais para abandonada. Ao menos poderiam ter noticado com antecedência pois assim trocaria minha reserva. A área comum estava limpa, porém a piscina extremamente suja.
Fair
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,239 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open at 12:00 p.m.