La Quinta Inn & Suites Austin Airport

DANA 

on Expedia

7 months ago

READ REVIEWS PRIOR TO BOOKING!!! I booked at this hotel for the POOL. The pool was out of order my entire stay. I was told they were working on it, but I never saw anyone actively working on it. When I went back and read reviews, looks like its been out of order for several weeks. I feel like that should have been indicated somewhere if the first pic shows the pool. Beyond that, the first room smelled like skunk. The second room smelled like mildew but I was too tired to switch again bc it was on the 5th floor and I had to r... read more

Laura 

on Expedia

7 months ago

I had to grab the shuttle to the airport at 6:00 a.m. The hotel shuttle driver asked the lady that brings out the breakfast food to boil the kettle. I waited over 10 minutes and although she was reminded twice, she still never came through. I left without a coffee because I like it watered down. 

Neida 

on Expedia

7 months ago

Not so great Weekday getaway The hotel was nice in the lobby area, but once you get passed the lobby, every door has stains, like foot print stains, or shoe mark stains, nobody’s cleans the doors to the rooms? I understand a couple of unclean doors, but this was all the way up to the fourth floor where we stayed! & the hallways are HOT! Like humid hot, elevator is old school, & sounds/feels like it’s gonna break when riding in, the rooms are cool when you first get in there, but during the nighttime you’re waking up HOT & ha... read more

shelsea 

on Expedia

7 months ago

Everything looks very run down, dirty, and sketchy. Showers were disgusting. Room keys don’t work. Heard another couple say they had to switch rooms three times because they were so bad. Stayed the night for the airport parking, but will never do that again. Was told to call for shuttle pick up before 10:45pm. Called at 10:40. They took all our information including phone number. We waited 15 minutes and no shuttle came. Called to see what was going on and staff was very rude and just kept angrily repeating that the shuttle ... read more

Cristina 

on Expedia

7 months ago

Other than the friendliness of the staff, everything else was disappointing. We weren't expecting the most luxurious room but at least being clean and serviced could possibly make things better. The beds were dirty, items in the room were torn and broken, which made them kinda creepy and rundown. The temp in the hallway was hot and humid all throughout the day, and the elevator sounded like at any moment it would cut loose. 

Paulette 

on Expedia

7 months ago

Bathtub had porcelain chipping, rust around handicap bar and black mold on soap dish. Pool water green from algae and full of leaves. Breakfast limited, sausage patties tasteless, apples were the only fruit and no pastries. 

Kelsey 

on Expedia

7 months ago

Sad I’m really sad! We have never stayed in a bad La Quinta. We even stayed at this one two years ago and it was nice. The room wasn’t very clean. The bathroom doors were warped and didn’t shut. The bathtub was disgusting. Hallway carpets weren’t vacuum vacuumed. And the elevator was in terrible shape. 

Nikia 

on Expedia

7 months ago

A POOL FOR OGRES! My experience at this hotel was awful. Upon check-in, I was given a hotel room that was not my request at the time of making the reservation. I returned to the front desk where they gave me keys to another room, which still was not my request. My request was a room on a high floor overlooking the pool. I had plans to do water aerobics in the pool. When I got down there, there was green sludge and leaves in the pool. The grounds were unsightly other guest made the same complaint.