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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad This place was utterly disgusting. Stains on the sheets and smudges on doors. Very loud. You can hear people above and next to you. I checked out the next day when I paid and booked for three. Also I am still waiting for my refund after a week.
You get what you pay for. I’d do it again because it’s on the cheaper side and has a wonderful amenity: shuttle service. The host who tried to tell me to wait from eating breakfast at 5:50am when breakfast was available and the shuttle was leaving at 6am. This did not ruin my trip. In fact it is a small thing but these small things matter to your guests at least on some level. I just thought it was an inconsideration. He didn’t put himself in our shoes to feel that we were a traveling family with little kids and needed some ... read more
Mala comunicación Que anuncien que no tienen alberca, yo llevaba a mis hijas por la alberca Reservé porque según tenía alberca y cuando llegó a la habitación me dicen el horario de la alberca y a la hora de ir a disfrutarla mis hijos, me dijeron que estaba cerrada temporalmente y les dije que yo iba a ese hotel porque mis hijas querían alberca y solo me dijeron que lo sentían y les dije que porque no me avisaron cuando pregunté el horario,
Terrible staff. The airport shuttle was down which was 80% why I booked here. When I asked what they would do I was left with come back in the morning and check to see what the status is (morning of my flight.) I did so and to no surprise it was still down. I asked if they could have another Wyndham hotel next door pick up people in the meantime and was told they operate completely separate. I asked if they would do a ride share company voucher and was told, “unfortunately no.” They could not be bothered at all to fix their ... read more
Poor
Short stay wouldn’t recommend Hotel looks dingy, elevators smell horrible, staff wasn’t very friendly, and there was glass in the parking lot because someone busted a window to break into a vehicle. Location
Absolutely the worst hotel staff Everything horrible The staff at the front desk was so rude unprofessional insulting absolutely by far the worst employee one could run across. He questioned my identity refused to check me in after showing 3 credit cards passport and DL. He made a scene and embarassed me and my coworker who turn3d and walked out. I asked for a manager and I was told no manager on duty and no number I could call. He refused to give me my ID back until I said I would be calling authorities. Never ever will I r... read more
Step up from Motel It’s in need of some repairs, a lot of graffiti and banged up walls, pool was closed off, so don’t expect to be taking a dip. The location is convenient
Fair Me hospedé desde el viernes y el día sábado no me limpiaron la habitación, y además de eso recién llegado en el baño había un mal olor y era la cortina de la ducha al parecer no la lavan El desayuno no estuvo a la altura de toda la gente que se hospedó ese fin de semana
Business response:
Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests, and it seems we fell short during your stay. Please accept our sincere apology.
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,203 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open at 12:00 p.m.