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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Old property and it shows
The beds and pillows were hard, it smelled musty. Carpets worn. The pool was green and could not be used
I felt the Hotel was very rundown
Ran down rooms. Elevator not working. Dirty
outside access entry doors were not locked. Although a sign says entry is only with room card, both doors were not locked, and it was impossible even to close them securely. In addition, both elevators were not working. We had to ask the clerk to come turn one of them on. The elevator creaks and groans. Inside of it looks like from a ghetto. Room smells musty and humid.
Elevator broken. Door knobs broken. Lots of things are broken here. Unclean
The beds do not have all enclosed mattress protectors. Just an overlay, which is disgusting. The bathroom sink had very narrow stream and no pressure. Shower had weak water pressure also. The hotel is very old. The elevator is scary old looking. We were only there to sleep and was gone very early so no other amenities were used or seen.
Bad experience
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
Not what you see on website. The pool was a green swamp. The elevator was a mess . Railings loose chipped paint and damaged. Halls were dirty and nasty. Never been to a La Quinta so poorly maintained.
Business response:
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We strive to offer a comfortable stay for our guests, and it seems we fell short during your stay. Please accept our sincere apologies. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,498 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.