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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Staff were rude and unhelpful Room was rundown and expensive No help with anything The location and pool
Business response:
Thank you for your direct and genuine comments. Rest assured, we will be looking into the comments you have made about your experience with our front desk staff. We hope to continue to have you as our guest, and look forward to another chance to serve you.
Fair
Worst time ever! Everything could have been better. They was nothing good about this hotel and I will never recommend anyone to stay, even if it was the last hotel on earth. The breakfast was not I was told it was going to be. They were no meat like bacon and sausage. We had to go to eat out instead of the hotel breakfast. Seems like we got the worst room since we checked in late. I have never experienced going to a hotel this nasty .
Business response:
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.
Fair
Bad
Would choose another property near AUS airport. The internet was barely working and we contacted the front desk and they did not care. The property has significant wear. Location is good. The desk manager who checked us in was very helpful.
Business response:
Thank you for taking the time to share your comments about your stay! We are very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. Your specific concerns have been discussed with our team to help us improve. We hope you return in the future and allow us to exceed your expectations.
company needs to understand not everyone holds a credit card nothing unable to stay due to credit card request - overseas car being a Mastercard and was not accepted
We got in late from a delayed flight at 11:30 pm. We did not want to drive home at we were exhausted from flying. In the dirty syringe nothing
I will never stay there again very poor breakfast.
Business response:
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,123 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.