This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Would have been nicer if it wasn't for the water constantly running in the toilet and shower. The toilet kept running. I constantly had to open up the back to pull the chain to make the tank fill in order to get it to stop running. The shower also dropped all night long. I would have maybe called and asked someone to check it out but it seemed like more work when I really needed to get some sleep for an early flight. Other then the lack of sleep due to these noises the room was great. The room was spacious and clean.
This hotel has bedbugs, and the front desk acted like they don’t care. After sleeping one night, we found bedbugs crawling around in the bed. Front desk acted like they didn’t really care. Not happy at all! It was close to the airport.
Stay away from this place. We messaged them we would be late arrivals. Door locked. Took 30 minutes to let us in. There was no shuttle from the airport as advertised. Facilities were not clean, not comfortable. Nothing.
Business response:
Rosemary, thank you for taking the time to tell us about your experience. We feel terrible it fell short of your expectations, but we do not advertise shuttle service past 11PM (I believe you arrived well after midnight) and our lobby entrance is never locked. That said, your comments are taken to heart, and we will do our best to improve. It is our hope you will give our brand another opportunity to leave a better impression on you in the future.
Hotel in need of repairs It falling apart! Must have been very nice but the elevator even had grafiti. The paint was chipping. The carpets are old and grubby. The shower old. The walls are paper thin. I could hear the neighbors flush and speak and their tv. The staff was nice and the location
We will not stay there again Elevator was dirty and has graffiti. I not impressed nor comfortable Closeness to airport
Disappointing
No era lo que esperaba La limpieza Aceptable
Super Super old inside We stayed at this hotel for two nights! I thought that when I saw it painted on the outside they had also remodeled it inside but no, everything was super old in the rooms! a lot of musty smell! The horrible elevator with a bad smell and writings on the walls, the only place where it feels comfortable is in the backyard! The air conditioning was so old it barely worked! The TV screen is scratched and very old! The breakfast was nothing to be desired, in reality we would have preferred to pay more than ... read more
pas cher et desservi par navette mais personnel incompétent attendre 25 mn pour le check in pour incompétence du personnel. Petit dej désastreux, quasi aucun choix, machines en panne, personnel peu agréable la chambre est très grande et le lit confortable. Pratique quand on arrive tard en avion. desservi par navette gratuite.
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,252 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open at 12:00 p.m.