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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
basically, she was being very rude and wouldn’t work with me with my situation I didn’t like the manager there who was checking in well, I like how it was close to the highway to get home
Business response:
We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. We will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your concerns to our attention and hope to see you soon.
The stay was good, my truck got broken into and there are no cameras
Business response:
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. This is definitely not the standard for our guests and please rest assured that we are doing everything we can to ensure this remains an isolated incident.
Fair
Over priced and dirty dirty pool, bugs in the rooms and on beds, key card worked however doors were stuck had to walk around, juice machine at breakfast was not working, nothing was restocked early and took staff over 30 mins to restock just for other items to be out of stock and more people had to wait staff and a place to sleep
Business response:
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.
Not like it used to be no Shuttle Terrible Breakfast No cover for pull out bed - when we called we were told they did not supply . We paid for 3 people Location
Disappointing stay. Avoid at all costs. Our was dirty and completely run down/unkept. bed was horribly uncomfortable and sheets were super scratchy. They were out of all water for purchase while we were there. The front desk staff at check in and check out were unhelpful and really unpleasant. location near airport
Business response:
Stacy, we were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. Each concern will be addressed, in an attempt to correct and improve our hotel. We look forward to welcoming you back soon!
weird no egg or sausage and I wanted to wash my clothes and clerk put me in a room by the laundromat and the dryer didn’t even work. I was told my another clerk after I had paid. price
Disappointing
Disappointing
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,177 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.