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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Would choose another property near AUS airport. The internet was barely working and we contacted the front desk and they did not care. The property has significant wear. Location is good. The desk manager who checked us in was very helpful.
Business response:
Thank you for taking the time to share your comments about your stay! We are very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. Your specific concerns have been discussed with our team to help us improve. We hope you return in the future and allow us to exceed your expectations.
company needs to understand not everyone holds a credit card nothing unable to stay due to credit card request - overseas car being a Mastercard and was not accepted
We got in late from a delayed flight at 11:30 pm. We did not want to drive home at we were exhausted from flying. In the dirty syringe nothing
I will never stay there again very poor breakfast.
Business response:
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.
Bad
Bad
Bad
Will not return. The only good thing about this place was Wendy dirty, no extra linens bathroom did not have but a mirror light. The overhead light was not working noisy very noisy. Location
Business response:
Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us.
Bad Same as above Disappointed, your site says shuttle service to airport, only to find out after being checked in that the service wasn't available, had to find another costly way to airport .
Business response:
Thank you for taking the time to express your concerns regarding your experience during your recent stay at our location. We apologize for the confusion, but our shuttle service is not listed on our, nor our partner's, website as operating. We are working towards resuming that service and hope to have it back on your next visit.
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,253 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open at 12:00 p.m.