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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
NORMAL THE PRICE CHANGES SUDDENLY THE LOCATION
Business response:
Thank you for the review. We look forward to seeing you again soon!
Fair Pool was dirty...housekeeping never visited Location
Business response:
We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our staff. Rest assured, your comments are taken to heart, and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon.
Fair
My advice to other travelers is to avoid this particular location and try another La Quinta. Way Way Way overpriced for the condition of the hotel. I travel a lot and have stayed in La Quinta a lot. It has been my choice of hotels when I travel. My room was musty smelling. The bathtub faucet is at a 15 degree angle from level. The tub is rusted at the fill. The toilet has metal transfer residue in the bowl where somebody got ambitious with a plumbing snake. Breakfast was oatmeal (instant) or a waffle in the waffle iron. Coff... read more
Business response:
It is disappointing to hear that you encountered so many challenges during your stay and that we failed to address any of your concerns while you were still here at the hotel. Thank you for sharing your experience. We apologize for a less than perfect stay and hope to welcome you back for a better guest experience.
Fair 1. The elevator was desapoyares there was tagging in the elevator, dirty like no one had swept it or vacuumed it 2. The hallways were dirty as if no one had vacuumed 3. The bathroom in our room the doors would not completely close and the the doors look like they were falling apart 4. For the value not worth it I paid too much for the night not what had expected for the value 5. I will not stay here again The check in gal was friendly
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our team to prevent this from happening in the future. We appreciate your business and hope to see you again.
Gross Room was dirty found a condom behind the chair and it did not belong to us! I have a picture . Nothing
Business response:
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. This is definitely not the standard for our guests and please rest assured that we are doing everything we can to ensure this remains an isolated incident.
Grusel-Frühstück Das Frühstück war katastrophal - es gab keinen Tee. Der Kaffee war ungenießbar. Der Decaf kalt, offensichtlich vom Vortag. Der Waffelteig offensichtlich falsch "angerührt" - man hatte nach dem Backen nur Matsch auf dem Teller. Das Zimmer war gut ausgestattet, Matratze prima. Das Bad sauber.
basically, she was being very rude and wouldn’t work with me with my situation I didn’t like the manager there who was checking in well, I like how it was close to the highway to get home
Business response:
We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. We will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing your concerns to our attention and hope to see you soon.
The stay was good, my truck got broken into and there are no cameras
Business response:
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. This is definitely not the standard for our guests and please rest assured that we are doing everything we can to ensure this remains an isolated incident.
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,253 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open at 12:00 p.m.