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La Quinta Inn & Suites Brooklyn Central
- Hospitality
- Brooklyn, NY
About this business
Location details
1229 Atlantic Ave, Brooklyn, NY, 11216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
BED BUGS!!!! The front desk staff was the only good thing about our one night stay here. We checked into the room and there was a strong smell of marijuana coming from the above floor. We had booked a queen room but they did not have one available so they put us in a king room. I pulled out the couch bed and the mattress was stained and not in very good condition. The sheets left for us in the closet were also stained and disgusting. I had to ask for a blanket. The one they gave us was very thin. There was hair in the shower... read more
Business response:
We are really sorry that your stay with us was not a pleasant one I will like to have known about your experience while you were still with us. Reviews are very important for us and they help us improve in the way we serve our guest. Originally your reservation was for a queen bed and we upgrade you to a King executive with a pull out sofa bed, many of our guest are here for work and for the convenience of our location near Manhattan via A train. We should have provided you with the adequate bedding for your sofa. We strive ... read more
Business response:
We are very sorry that you did not enjoy your stay with us, your opinions are important, our neighborhood is changing rapidly hopefully we have and opportunity to have you here again.
The staff is very nice. The room is nice and comfortable. The hotel is in a sketchy area. The hotel is used by locals that are helped by the government. This locals are noisy and loud at hours that we pay to sleep, therefore we could not fall asleep or if we did we were awaken by their loud talking. The breakfast is basic and though the staff is nice is probably up to the management to improve it. The scrambled eggs were burnt. The bagels were defrosted, boiled eggs were frozen, no regular creamcheese for 3 days.
Business response:
Thank you very much for your feedback we will address the loud talking of the guest, we have a new breakfast lady, we hope you give us another opportunity while in New York.
Business response:
Thank you for your feedback we will email you to find out what went wrong.
Won’t ever stay. Really bad vibes and service . ..... Z...... ,....... .......
Breakfast staff was rude, they didn’t keep up with what was empty like eggs unless asked - then it seemed like a task
Business response:
Anonymous, Thank you for your feedback from your most recent stay here at The La Quinta Inn and Suites Brooklyn Central. We are deeply sorry that you found your stay less than satisfactory. Rest assured we will be addressing all of your comments with our entire staff as a way to improve our service. Thank you again and we hope you will consider staying with us again in the future.
Frequently asked questions about La Quinta Inn & Suites Brooklyn Central
How is La Quinta Inn & Suites Brooklyn Central rated?
La Quinta Inn & Suites Brooklyn Central has a 3.4 star rating with 736 reviews.
When is La Quinta Inn & Suites Brooklyn Central open?
La Quinta Inn & Suites Brooklyn Central is closed now. It will open at 12:00 p.m.