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La Quinta Inn & Suites Burleson
- Hospitality
- Burleson, TX
About this business
Location details
225 E Alsbury Blvd, Burleson, TX, 76028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Awkward stay Didn't like being disrespected by the front desk employee. Breakfast was nice.
Business response:
Dear Guest, Thank you for choosing us for your recent stay. We are glad you liked our breakfast. We apologize for the inappropriate behaviour shown by our staff. We never want our guests to have such a kind of experience. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Fair room was old banged up and looked dirty convient
Business response:
Thank you for taking the time to share your feedback with us! We are glad to know that you liked our convenient location and friendly staff. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
Harassed by the front desk employee
Business response:
Hi Brad, Thank you for sharing your feedback. We apologize for the inappropriate behavior shown by our staff. We are actively investigating your feedback. We hope you will give us another chance to exceed your expectations in the future.
Fair
Poorly maintained room and unfriendly staff. Room was dirty and poorly maintained. The floor had soft spots in it and we felt like we could fall through to the room below. The TV was small and the wood on the tv stand was rotting. The pillows are TINY. The lady who checked us in was unfriendly.
Business response:
Hi Lauren, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sucked Rude disrespectful people The bathroom
Business response:
Hello, Thank you for sharing your feedback. We apologize for the inappropriate behavior shown by our staff and due to the cleanliness issues. We are actively investigating your feedback. We hope you will give us another chance to exceed your expectations in the future.
Fair
It was ok. Uncomfortable bed, a/c did not cool the room, very hot in there. I never ate your breakfast, but it was quiet there, that’s w hat I liked.
Business response:
Hello, I appreciate the time taken to write about your recent experience with us and am glad to know you liked our location and friendly staff. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We hope to see you again soon and to impress you with our continuous improvements.We hope to see you again shortly!
Disappointing The receptionist was very very rude i did not appreciate how rude she was. I felt as tho she was judgemental and a bit racist for that matter . I liked that the room was cool.
Business response:
Hi Adriana, Thank you for sharing your review. We regret that you had an unpleasant experience at our property. We never want our guests to have such a kind of experience. We believe in ethics and equality as an organization, and we never want our guests to feel discriminated against. We will investigate this issue and will take the required measures. We hope to serve you better next time.
Frequently asked questions about La Quinta Inn & Suites Burleson
How is La Quinta Inn & Suites Burleson rated?
La Quinta Inn & Suites Burleson has a 4 star rating with 2,293 reviews.
When is La Quinta Inn & Suites Burleson open?
La Quinta Inn & Suites Burleson is closed now. It will open at 12:00 p.m.